
So far, my overall impression of Enshored has been positive. I'm excited that we have a new lead, which will be an exciting new experience for the team. I appreciate surveys like this since it shows that management is constantly reviewing the agents' experience
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So far, I am encouraged to go to work everyday since It feels like my second home because of the positive environment
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I do not have problems with the workload but I hope that there will be more incentives
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We have high respect with each other
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I am happy with my current team
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More incentive programs regularly or added benefits
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My current STM and Tm are very supportive
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We are all helping each other
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With all the people that I worked with
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More incentive and salary increase
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They talked to us if we have specific concern
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We develop mutual respect and we do healthy competition
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All the employees are nice
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The leadership team are always open for feedback or suggestions
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So far the workload is fit for our current compensation
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My current team mates and manager are all my friends
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Leaders provide timely update of scores which helps us manage it.
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The good vibes of each of us brings positive energy at work
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In the morning shift, all of us have a good working environment
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My team have a good relationship which encouraged me to be my best all the time
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The salary remains same despite of the upskilling and I wish there are more incentive programs
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We form a friendship in which we care for and respect one another. We simply engage in healthy competition and encourage one another to do our best.
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I love that STM Karl was moved to the morning shift because I appreciate how he manage. I feel positive since I felt appreciated and treated fairly. It is more encouraging
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