
Opportunity at times for open discussion
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At times, we have ice breaker for days that are not hectic. Like games, trivia, having lunch or breakfast together and some talks funny but not offensive
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Open communication, celebrating some important occasions, surveys. Transportation assistance in case of bad weather. Complimentary food. Acknowledgment but not all deserving ones are given black and white recognition.
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Open communication but not everything is being taken into consideration. Investigation about manipulation is floating somewhere. A lot of agents have high CSAT scores which are far from the reality compared to general scores.
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I believe that with my length of service, merits and interest. I feel that my current leaders are not giving me the opportunity and support to flourish. Other shifts on the other hand have more open doors to be on the next ladder. T
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