Enshored – Overall, I feel very insecure in this work due to the consistent threat of receiving an NTE whenever we can't meet a specific target. Based on KPI's, we cannot recover from a failing score using AHT and Variance if our Quality is failed. What is the essence of having an AHT and Variance? | Comparably

Enshored – Overall, I feel very insecure in this work due to the consistent threat of receiving an NTE whenever we can't meet a specific target. Based on KPI's, we cannot recover from a failing score using AHT and Variance if our Quality is failed. What is the essence of having an AHT and Variance?

Enshored Empresa Reclamada
Powerful outsourcing for disruptive start-ups. Enshored solves the challenges of fast-growing, disruptive start-ups by delivering tailored outsourcing solutions. We design, resource, and drive: + Customer care + Back office + Sales and Marketing + Content Moderation. We provide expert guidance for start-ups – from reactive service development to planned business expansion. leer más
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Overall, I feel very insecure in this work due to the consistent threat of receiving an NTE whenever we can't meet a specific target. Based on KPI's, we cannot recover from a failing score using AHT and Variance if our Quality is failed. What is the essence of having an AHT and Variance?

¿Por qué te sientes menospreciado y que podría hacerte sentir mejor sobre tu compensación?

Increased salary and they also removed our allowance.

Revisión
¿Por qué te sientes menospreciado y que podría hacerte sentir mejor sobre tu compensación?

Basic salary is lower than the normal salary of a Content Moderator

Revisión
¿Qué necesita mejorar el equipo directivo?

They made it hard for employees to come to work by removing the work from home setup.

Revisión
¿Qué es lo que más te gusta de tu equipo directivo?

I like how my manager gives us an update regarding our score. Motivates us on coming at work everyday.

Revisión
¿Por qué te sientes menospreciado y que podría hacerte sentir mejor sobre tu compensación?

Asked my manager about the annual raise and s/he said it's 50/50 (if there is). Content Moderator's salary should be higher than 16k. But since we are work from home most of the time, I accepted it. But I was disappointed when I heard that we will be full RTO next month.

Revisión

Other Employee Reviews for Enshored

Brevemente describa su total experiencia en el trabajo

offers good benefits for HMO and well-being.

Revisión Review del Departamento de Operaciones · Publicado hace un año
¿Qué es lo más positivo de la cultura y el ambiente de tu empresa?

The culture is fun, learning and curious.

Revisión de Ambiente del Departamento de Operaciones · Publicado hace 7 años
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