
We like the work-life balance, and it is more important in the company. However, there should also be an increase in the compensation.
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It is fun but of course other supervisors must all make sure that they still have employees to pass or secure within the team and not the reason why they cannot perform well in their own jobs. They should be more understanding of their moderators situation rather than escalating it immediately.
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The dedication to work even if sick.
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The company is friendly to new hires.
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The basic salary should be increased.
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The compensation makes everyone happy with the inclusions.
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We hope the basic can be a little higher.
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Being paid fairly at work along with some perks.
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They give their best efforts to make us all welcomed.
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The basic plus if there are also incentives and bonuses.
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Cooperation and Compassion is what I like in our team
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Looking forward for the salary every day; as a motiavtion.
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The work at home set up, food package when RTO, free drinks, the making sure of scores being with the guidance of team QAs.
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There is also a wfh and it is a plus advantage because most of the times transportation is not easy especially in my area. The training is fun too.
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What i like the most is they said that there is an easy career advancement in the company and I am aiming to be part of them too if given a chance.
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Coaching to improve scores. But I hope every Higher-Level Operations and not only agents are being evaluated every month or every 3 months for simple recommendations. There is no one perfect but in order to have a good management, there should also be a communication.
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The effort to go to work everyday even if sick. Making sure everyone hits the goal. Even though you are a newbie, you are understood, yes. But you are forced to attain the scores needed like number of moderated cases, especially quality. It is absolutely a pressure but then you have to do your best.
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