
I would describe it as a rollercoaster ride, there are time we are dump by workloads, having a lot of targets to attain but there are also times that their are few tickets on queue.
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the friendship that I gained from my team
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the leadership team they are doing an amazing job
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what is positive culture we have is Transparent Communication, Support
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collaboration and team work and making sure we attain the goal set
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They consistently encourage open communication and actively seek input from all team members
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What makes me happy is to have yearly salary increase, additional allowance for multi skilled agents
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they could have provide an allowance for a different skilled agents, like chat, T3 agents since they are task for complex concerns
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best thing about my team is their dedication, expertise and knowledge that they can share. As a team, we need to learned and grow
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Feeling undervalued often stems from a discrepancy between the level of effort and contribution an employee perceives they're making and the recognition or compensation they receive in return: Salary disparity, Limited growth opportunities
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We emphasize open communication and teamwork, which allows us to provide excellent service to our customers and build strong relationships with one another. Our team values creativity and encourages everyone to share ideas, which fosters an inclusive environment where all voices are heard
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