
My job is challenging and stressful most of the time. I can go through it with my colleagues.
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If I have my close friends with me.
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none none none none none
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The salary and my friends.
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Our leadership team now is appreciative of our achievements as an agent.
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My circle of friends are the only positivity that I have in this environment.
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My circle of friends are the only reason why I survived and continues to work.
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I have my very own circle of friends that helped me to go through the hardships in life and work.
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We have recently established an encouraging activity that we called Power Hour where we receive prizes for getting CSAT, achieving CPH goal, answering trivias.
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Our job is too complex and difficult that we deserve to receive a greater salary and appraisal. Additionally, we previously benefited from free meals, which saved us both time and money by eliminating the need to go out to buy food. Unfortunately, this benefit has now been discontinued."
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As a chat agent, our workload is harder compared to other tiers as we handle live channels and 2 chats at a time. I strongly believe that we deserve an allowance or salary increase. It feels unfair that other employees has higher salary but lesser workload than ours.
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