Enshored Empresa Reclamada
Powerful outsourcing for disruptive start-ups.
Enshored solves the challenges of fast-growing, disruptive start-ups by delivering tailored outsourcing solutions.
We design, resource, and drive:
+ Customer care
+ Back office
+ Sales and Marketing
+ Content Moderation.
We provide expert guidance for start-ups – from reactive service development to planned business expansion.
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Scored most of the questions 7 or neutral as we see more areas to work on for people
Brevemente describa su total experiencia en el trabajo
Looking forward to see positive changes not only to our account but to the overall of the company. To Executive Leaders, how do we measure success of each account aside from client survey? Do we have plans of sharing financials month on month? HR, why are we allowing employee's kids in prod?
Revisión
Brevemente describa su total experiencia en el trabajo
Exe Team needs to review benefits and BCP(sleeping quarters and shuttle service); Leave allocation and process; Sprout Log in versus Tool Log in ( lost hrs) for agents; Overall company engagement activities; Career Dev needs revamp on their curriculum and doing health checks after TM trainings
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¿Qué es lo que te hace más feliz en el trabajo?
Sharing my best practices to my team
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¿Qué es lo mejor de tu paquéte de compensación?
HMO per illness coverage amount
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¿Qué son algunas de las mejores cosas de tu equipo?
ready to help when ask
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¿Qué es lo más positivo de la cultura y el ambiente de tu empresa?
Can't think of specific area
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¿Qué debe cambiar para mejorar la cultura de la empresa?
Start hiring for Attitude, Leadership and Motivation as skills can be taught.
Revisión
¿Qué es lo más positivo de la cultura y el ambiente de tu empresa?
can be collaborative and open minded as long as we have open comms
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¿Qué es lo que te hace más feliz en el trabajo?
sharing best practices and getting to know more the people I work with
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¿Qué es lo mejor de tu paquéte de compensación?
Leave conversion process should be revisited and agent salary bracketing specific to our account
Revisión
¿Qué son algunas de las mejores cosas de tu equipo?
Resistant to change and team members with high ego and failed to practice integrity
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¿Qué va mal y cómo puede mejorarse?
additional incentives to drive performance apart from company monthly top performers benefits, we should also learn to celebrate small wins to inspire others
Revisión
¿Qué son algunas de las mejores cosas de tu equipo?
The team needs leadership training and a department who will actively do the follow through such as Learning and Dev Team if there is one here.
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¿Qué es lo mejor de tu paquéte de compensación?
Leaves can be earned upon day1 but can only be utilize upon regularization. Limited count of VLs to be paid if unused wherein policy is also tricky which does not inspire the employee
Revisión
¿Qué es lo que más te gusta de tu equipo directivo?
Executive Leaders should focus on improving their way of communicating with employees about targets ( Financials) and expected actions coming for the next quarter. Employees are also interested to know if their account is profitable ( margin) which makes the employee understand their value.
Revisión
¿Qué es lo que más te gusta de tu equipo directivo?
Managers know what is needed for their account to be at its best in terms of performance. CSM needs to work on client relationship in terms of coordinating tasks being given to Ops such as additional LOB wherein CSM should be on top of. Discussion with clients on paid resources such as training
Revisión
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