The employees were supportive of others.
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Management can be unpleasant; they don't listen to employees and can be put-downs.
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They can improve on listening to employees when they have alternative solutions to a problem.
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Back room employees on hardlines and softlines are generally productive. Employees working in the donation bay can be more productive.
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The quesions were straightforward for former employees. The questions should also be answerable by new employees or those that have never been employed before.
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