T-Mobile Outlook Employee Reviews | Comparably
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T-Mobile Outlook Employee Reviews

¿Qué te hace más feliz en el trabajo?

Developing my team and assist them getting into roles they want

Revisión Publicado hace un mes

Amazing opportunities with growth and autonomy.

Revisión Publicado hace 9 meses

I would say my environment.

Revisión Publicado hace 9 meses

It utilizes my problem solving skills

Revisión Publicado hace 10 meses

Being able to help a customer solve a problem

Revisión Publicado hace un año

Benefits i receive like stock

Revisión Publicado hace un año

Everyday it's a new learning experience

Revisión Review del Departamento de Ventas · Publicado hace 2 años

The joy of seeing all your hardwork come to fruition.

Revisión Publicado hace 2 años

Seeing everyone become successful in accomplishing their goals

Revisión Publicado hace 2 años

benefits, hybrid work, stock performance

Revisión Review del Departamento de Finanzas · Publicado hace 2 años

the perks the team and the management

Revisión Publicado hace 2 años

My co-workers are great. But that's the only thing I like.

Revisión Publicado hace 3 años

The coaching and education I have available to me daily

Revisión Publicado hace 3 años

Being able to get time off the phone to learn new things and also coworkers

Revisión Publicado hace 3 años

That my manager trusts me to do the right thing always, no matter the situation

Revisión Publicado hace 3 años

being able to solve customer pain points

Revisión Publicado hace 3 años

Communicating network truths with data that would otherwise be invisible.

Revisión Review del Departamento de Ingienería · Publicado hace 3 años

Interesting projects, ability to try new things

Revisión Publicado hace 3 años

the people i work with

Revisión Publicado hace 3 años

Solving customers problems for them.

Revisión Publicado hace 3 años

¿Qué está mal y cómo se puede mejorar?

Feel your employees instead of feeling the money on yourselves only

Revisión Publicado hace 2 años

Faster customer service when they have an issue or escalation

Revisión Publicado hace 3 años

Keep your employees happy and don't have any more layoffs

Revisión Review del Departamento de Ventas · Publicado hace 3 años

Spotty network, terrible service. Unefficient tools

Revisión Review del Departamento de Ingienería · Publicado hace 3 años

Getting away from being the uncarrier. CEO and SLT has ZERO vision or innovation.

Revisión Publicado hace 3 años

Dead zones and quality have diminished since the start of 5g upgrades

Revisión Publicado hace 4 años

Company no longer puts customers and employees first. It pust profits first, which will eventually prove as it always has, that it cost customers and employees.

Revisión Publicado hace 4 años

Leadership is a complete mess, company has lost all of the great talent that made the company successful and kept all the lazy self entitled and unskilled so called leaders

Revisión Publicado hace 4 años

Tmobile need separate Employees and a separate Dept not HR to take over the LOA everything and take complaints of discrimination due to agents being on intermittent or continued LOA seriously from either within Tmobile or companies they employee.

Revisión Publicado hace 4 años

We say we're customer and employees centric, but don't really care about either

Revisión Publicado hace 4 años

We have lost our identity. Sprint has taken over & this will be the next Nextel

Revisión Publicado hace 4 años

Stop being so near term obsessed at the expense of what has fueled the company

Revisión Publicado hace 5 años

All that made us successful has gone.

Revisión Publicado hace 5 años

Everything! Since the Sprint merger it's all gone wrong.

Revisión Publicado hace 5 años

Stops treating your employees like garbage and stop selling customers on false promises

Revisión Review del Departamento de Customer Success · Publicado hace 5 años

Many customers are complaining about service, support and everything and between. See Reddit.

Revisión Publicado hace 5 años

Employees are burned out due to constant change, lack of training and zero formalized process, especially after the merger with sprint. Everything feels like it’s someone else’s job and people shove things off their plate bec

Revisión Review del Departamento de Mercadotecnia · Publicado hace 5 años

In two words, company politics and favoritism.

Revisión Review del Departamento de Ejecutivo · Publicado hace 6 años

Everything. I doubt it will be fixed because to my knowledge the management has already given up and plans on just selling my location instead of investing a LITTLE time and effort to fix what could be their lead grossing store.

Revisión Review del Departamento de Ventas · Publicado hace 6 años

No way to fix the customer service

Revisión Publicado hace 4 años

¿Qué es lo que más te gusta de tu empresa?

The people, culture and pride in the brand

Revisión Review del Departamento de HR · Publicado hace 7 años

The best place to work

Revisión Review del Departamento de Producto · Publicado hace 7 años

I like the atmosphere

Revisión Review del Departamento de Atención al Cliente · Publicado hace 9 años

The atmosphere

Revisión Review del Departamento de Ventas · Publicado hace 9 años

culture, people, success in the market

Revisión Review del Departamento de HR · Publicado hace 9 años

¿Qué es lo que más te gustaría ver mejorado en tu empresa?

More diversity in the upper ranks and less hierarchy

Revisión Review del Departamento de HR · Publicado hace 7 años

People not just satisfied with the status quo and over all goals dictating how departments go

Revisión Publicado hace 7 años

The break room

Revisión Review del Departamento de Atención al Cliente · Publicado hace 9 años

Better management processes and work life balance

Revisión Review del Departamento de Diseño · Publicado hace 9 años

hierarchy within my department

Revisión Review del Departamento de HR · Publicado hace 9 años

Review Sentiment at T-Mobile

83
83%
17
17%

About T-Mobile's Outlook

B
76/100

Where This Score Ranks T-Mobile's Outlook

TOP
25%

In the Top 25% of 1226 similar size companies on Comparably

TOP
40%

In the Top 40% of 117 companies in Seattle

2nd

2nd place versus 3 competitors rated on Comparably

T-Mobile's Outlook is scored a B by 3649 employee ratings based upon answers to questions such as “How confident are you about the future success of your company?” T-Mobile's Outlook score is an accurate reflection of their overall culture score, with employees rating Outlook to be similar to T-Mobile's overall culture sentiment. Use the filters below to understand T-Mobile employee perspectives by Department, Gender, Ethnicity, and Experience. Last updated a month ago.

Rate Outlook the Highest

  • Department - Operations
    +15%
  • Department - Communications
    +15%
  • Department - Customer Support
    +14%

Rate Outlook the Lowest

  • Department - Customer Success
    -21%
  • Gender - Non-Binary
    -18%
  • Tenure - 2 to 5 Years
    -5%

How T-Mobile's Outlook Score is Calculated

FILTER RATINGS BY

Results from 1942 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

80
out of 100
How confident are you about the future success of your company?
AnswerPercent
Fantástico42%
Bueno36%
Neutral15%
Malo5%
Terrible2%
How do your customers perceive your company?
AnswerPercent
70%
No30%
Are you typically excited about going to work each day?
×
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