A+
77/100
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T-Mobile Environment Employee Reviews
All
Positive
Constructive
What is most positive about the culture and environment at your company?
Working with coworkers and the customers
Posted 5 days ago
It creates mistrust and the push politics and ideology onto their employees. Tmobiles culture is cancer.
Posted 7 days ago
T-mobile is all about inclusion for all aspects of life.
Posted 8 days ago
Ethics and Integrity is a sermon well remembered on the floor. No matter how angry or frustrated or customers are, by the end of the call, they are happy, I'm happy, the team is happy, and the company is happy. That is positive reinforcement of our cultural values.
Review from Customer Support Dept · Posted 13 days ago
So many free things and lots of flexibility! Hard to get fired if you show up
Posted 23 days ago
Emphasis on employees and customers. A true people first company.
Review from Sales Dept
Its not positive anymore. Most of is are hurt. Its hard ro kepp composure
No dress code, come in wearing robes and slippers
My colleagues keep me sane. Leadership does not.
Review from Marketing Dept
it's really a joke. they preach all this awesome culture and when it comes down to it only those hired in pure TMO are welcomed and shown great appreciation. If you were part of a merger forget it once a step child always a step child no matter how hard you try to prove your worth/value
The people and how well we work together
There is no urgency forced on the employee unnecessarily
the PTO is great and your direct team is usually great as you spend most of your life with them
DE&I focus and promoting the values in reality
Since merger, employee satisfaction has plummeted. Positivity scarce.
The company is very diverse and has had a focus on diversity and inclusion for quite some time.
Review from Finance Dept
The company culture is good but it gets lost from the executive level to the frontline
Inclusion is big at this company
I'm not sure there's anything positive about the culture at this point
The upper management who have not been able to see what the level of stress and loads/ negative supervisors has done to the people like myself who Shine in a fast paced stressful work environment. This is due to supervisors who state " it must be nice to pick your own schedule when on LOA"
What needs to change to make the company culture better?
The org works in silos, and you constantly feel like you're walking on egg shells. Horrible experience.
Posted 8 days ago
Balance, transparency, motivate, eliminate current toxic environment. Stop trying to cut cost all around and stop pushing employees toward unethical selling practices.
Get a new and better Ceo
Stop pretending to be a technology company, not with how we've recruited, compensate and our processes and old school mindset. Leadership, privileged leadership, does not understand how to be servant leader...No clue.
Review from Product Dept
Build a new company, not the old one in a new environment.
Review from Operations Dept
New leadership at the top
Competent leaders - not someone who has a short history working for FAANG.
Review from Engineering Dept
A change in Exec leadership. Reverse terrible decisions
Replace the head of HR, completely out of touch
hire robots and 1 human
Review from Engineering Dept
Better pay, better work life balance
Review from Engineering Dept
Leadership needs to seriously pay attention to the people below them and remember that they’re people. A c-level whim affects hundreds of people below them and their families. Pay attention to what’s really driving your business an
Review from Marketing Dept
streamline bureaucracy, accelerate review processes, and improve the CRM system
Review from Sales Dept
Human experiences too much unemotional controlled responses
Review from Customer Support Dept
more help and better computer systems that work together
Review from Operations Dept
The traffic is super low here at our Findlay, OH location. So it really feels like what we do in sales doesn’t cover us being able to stay open! Now I do think the training, the scheduling and staff itself was all terrific. But it just really boils down to the lack of traffic for us! Thank you
Review from Sales Dept
Upper management does not know how to treat employees
Review from Sales Dept
Fit the right employees to the demographics in that certain area
Review from Sales Dept
the people around me need to be more happy and positive
Review from Sales Dept
Mid Manager training needs to be mandatory. Still a few who don’t coach their employees
Review from IT Dept
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