Talkdesk Empresa Reclamada
Talkdesk® is a global cloud contact center leader for customer-obsessed companies. Our automation-first customer experience solutions optimize our customers’ most critical customer service processes. Our speed of innovation, vertical expertise, and global footprint reflect our commitment to ensuring that businesses can deliver better experiences across any industry and through any channel, resulting in higher customer satisfaction and accelerated business outcomes. leer más
Good enough but we have a lot to improve.
Brevemente describa su total experiencia en el trabajo
Overall it's been good. However, there were a couple of situations from Talkdesk to other colleagues that made me feel that Talkdesk is not a people-oriented company and doesn't truly care about the employees.
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¿Qué son algunas de las mejores cosas de tu equipo?
we're always available to help each other.
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¿Qué es lo que más te gusta de tu equipo directivo?
sense of innovation and company growth
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¿Qué es lo más positivo de la cultura y el ambiente de tu empresa?
sense of innovation; relaxed environment; flexibility...
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¿Qué son algunas de las mejores cosas de tu equipo?
Resilience, teamwork, sense of humor
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¿Qué es lo que te hace más feliz en el trabajo?
The people I work with.
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¿Qué es lo que te hace más feliz en el trabajo?
More than what I do or the company culture is with who I work with/my stakeholders.
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¿Qué necesita mejorar el equipo directivo?
Transparency; care about people for real - do not just show-off; take care of each department in the same way;...
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¿Qué es lo más positivo de la cultura y el ambiente de tu empresa?
innovation spirit; flexibility; informality ( I want to mean, even we have different roles with different levels of seniority, I feel I can speak with everyone naturally and with the same respect)
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¿Por qué te sientes menospreciado y que podría hacerte sentir mejor sobre tu compensación?
Workload vs time + benchmarking shows that the same job is better paid in other companies. Sometimes looks like we need to be doing a lot of side projects at the same time/work outside of working hours to be recognized even we are doing pretty well in the job we were hired for.
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¿Por qué te sientes menospreciado y que podría hacerte sentir mejor sobre tu compensación?
A lot of work to do in a short period of time; working out of business hours; etc. compared with the market we know that the load of work we have vs our compensation is not fair. At least we need benefits to take care of our mental health. Some fairness on this and more empathy would be good.
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