
Customers are lied to and treated horribly
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Get interviewers that have a clue
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Complete overhaul of senior management
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They are invaluable if getting better at anything, just look at the financial results.
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A raise once in a while, decent benefits, anything other than heating "be happy you have a job".
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The few that are left are the slackers and toxic complainers, or newly offshore employees that don't know the business, processes, systems, or how to speak English
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