I feel the leadership team needs to get better at hiring people that want to work as a team player with other minorities, that includes having the interpersonal skills, too, and more marketing to our fellow Asian Americans and Latin X communities for stronger and better growth development.

Learn how to greet a minority and take interest in not making them feel uncomfortable, learn how to speak to other minorities, learn and understand that the way they model themselves to others is impactful and if they dont take kindly to it happening to them, then they shouldnt do it themselves.

I feel the thing that needs to change to make this company culture better is helping everyone under Asurion's roof recognize that we are still a global company and the way you speak to someone and treat someone is important. And anyone who wants to move into a leadership role needs to be capable.

It's the people that are being hired that lack the interpersonal skills and team oriented skills. At times when I would come into the FSL in the evening times and feel dismissed, disrespected, and spoken illy of by individuals who never even met me, and then I am expected to go on and be resilient.