Asurion – There's a lot that needs fixing. I'm not convinced Asurion really knows what they got themselves in with this acquisition. | Comparably

Asurion – There's a lot that needs fixing. I'm not convinced Asurion really knows what they got themselves in with this acquisition.

Asurion Compagnie réclamée
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There's a lot that needs fixing. I'm not convinced Asurion really knows what they got themselves in with this acquisition.

Qu’est-ce qui est le plus positif à propos de la culture et de l’environnement de votre entreprise?

The people I work with at the UBIF Help Desk and my fellow leaders on the UBIF side. Without them, I would have left the company a long time ago.

Quelles sont les meilleures choses à propos de votre équipe?

Despite the gross lack of compensation, our Team puts their best effort forward each and every day. Hardly complains unless it's truly warranted and in general are a beacon of light that keeps all of us going.

Pourquoi vous sentez-vous sous-évalué et qu’est-ce qui vous rassurerait par rapport à votre rémunération?

I feel incredibly undervalued largely due to the disparity in roles compared to customer service, for example. We are also not paid a fair living wage relative to our area and our skillset. When pay has been discussed I have literally been told to "Go somewhere else".

De quoi l’équipe de direction a-t-elle besoin pour s’améliorer?

The Leadership Team is in dire need of a reality check at the highest level. I am consistently amazed at how out of touch they are when it comes to what logistically works and what is purely a feel good concession. Were also not paid what we are worth by a longshot.

Qu’est-ce qui ne va pas et comment cela peut-il être amélioré?

Asurion Leadership could actually listen to us when it comes to things we know more about than them. Portal and UBIF systems in general. They acquired us for a reason and it truly feels like we are being left to burnout as a resource when they could be utilizing us far better

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