Asurion – I was very happy at the company but I feel executive leadership has become too concerned with hitting short-term metrics and it's damaging the long-term view of the company. Treat your employees fairly and stop trying to upsell on every call. Our subscribers pay for our service. Let's respect that. | Comparably

Asurion – I was very happy at the company but I feel executive leadership has become too concerned with hitting short-term metrics and it's damaging the long-term view of the company. Treat your employees fairly and stop trying to upsell on every call. Our subscribers pay for our service. Let's respect that.

Asurion Compagnie réclamée
We’re a global technology solutions company. Every day, we enhance our customers’ lives by helping them protect, connect and enjoy their tech. Lire la suite
Cette société accepte les commentaires des employés vérifiés
EMPLOYÉ
PARTICIPANTS
1253
TOTAL
NOTATIONS
36190

I was very happy at the company but I feel executive leadership has become too concerned with hitting short-term metrics and it's damaging the long-term view of the company. Treat your employees fairly and stop trying to upsell on every call. Our subscribers pay for our service. Let's respect that.

Quelles sont les meilleures choses à propos de votre équipe?

My team is fun to talk to and competent.

Qu’est-ce qui est le plus positif à propos de la culture et de l’environnement de votre entreprise?

I enjoy the pace and (usually) the atmosphere of the new office.

Qu’est-ce qui ne va pas et comment cela peut-il être amélioré?

Too siloed. Project managers can be better about fostering communication regarding changes to programs and ensuring key stakeholders are involved. My team does not have the appropriate resources to complete tasks at a high level. Increase my pay to market so I feel valued.

Pourquoi vous sentez-vous sous-évalué et qu’est-ce qui vous rassurerait par rapport à votre rémunération?

I'm underpaid and an adjustment to market would make me feel better about my comp. Leadership's big talking point is that "people don't leave because of pay, but because of poor leaders." Ensuring your team is paid market, even when that means sacrificing double digit EBITA is leadership.

De quoi l’équipe de direction a-t-elle besoin pour s’améliorer?

Executive leadership appears to be out of touch with your average subscriber and employee. Employees need better resources and support to complete daily tasks. The employment market in Nashville is unique and we need to adjust our salaries to retain top talent and to continue to attract new talent.

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