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Barracuda Networks Compagnie réclamée
Barracuda Networks, Inc. is a company providing security, networking, and storage products based on network appliances and cloud services. The company's security products include products for protection against email, web surfing, web hackers, and instant messaging threats such as spam, spyware, trojans, and viruses.
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not bad could be way better but there's no interest in change and or growth with in barracuda to make things easier for us and better for the customer. i just get told this is how things are done so this is how we are going to do them..... how can you expect to grow as a company with that mindset?
Décrivez brièvement votre expérience globale dans votre entreprise.
toxic culture, non existent leadership, belittlement (witch is said by hoss to do to "keep us in our place") you wonder why we have an issue with booking new clients? check glassdoor reviews on how our support staff is really treated and tell me what company wants to sign up and support that?
Qu’est-ce qui vous plaît le plus dans l’équipe de direction?
their open door policy, although nothing is ever done to resolve issues
Qu’est-ce qui vous rend le plus heureux au travail?
just being able to help customers, meet their expectation of us as a company and myself
Qu’est-ce qui est le plus positif à propos de la culture et de l’environnement de votre entreprise?
literally nothing... i am a grown man who has been moved to tears because of what i have been put through here
Quelles sont les meilleures choses à propos de votre équipe?
how we are able to collaborate even while working from home, resolve issues and win awards all while working from home. witch we all want. none of us want to come back to the office.
Pourquoi vous sentez-vous sous-évalué et qu’est-ce qui vous rassurerait par rapport à votre rémunération?
knowledge base between products yet we're all paid the same. numbers are used to keep raises instead of giving them. no reward for hard work, you just look at 1 number. its very impersonal and cold.
Qu’est-ce qui ne va pas et comment cela peut-il être amélioré?
in order to improve the culture you'll need to clean house starting at the top with Hoss, and then Brian Wright, and then John Dickow. With these pieces in place there is no hope for change.
Qu’est-ce qui est le plus positif à propos de la culture et de l’environnement de votre entreprise?
how we all seem to be there for one another. i am networked very well with in barracuda so i have made friends across all products. i started on the archiver team, was quickly moved to the backup team,... cross trained on ESS as well.
Pourquoi vous sentez-vous sous-évalué et qu’est-ce qui vous rassurerait par rapport à votre rémunération?
the industry standard for the product i support and knowledge base you need to have to support the product is more than double what i am currently making. metrics for raises are based solely on 1 number, nothing else. there are no exceptions. just do more, take more, while having to beg for raises
De quoi l’équipe de direction a-t-elle besoin pour s’améliorer?
everything.... support is broken from the top down. hoss facilitates the culture he wants and hes got it. we are told right from the director of ann arbors mouth we do not treat you well because we don't expect you to stay. and thats exactly how we are treated and paid. like we dont matter at all
Quelles sont les meilleures choses à propos de votre équipe?
how we are able to all keep our chins up in spite of the constant belittlement, the constant negative comments, under a manager that shouldn't even be in charge of a kindergarten class. he is the MOST incapable, inept person i am ever had to work under in my entire life, yet we say we want to change
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