FCR Compagnie réclamée
FCR, a TTEC company, is headquartered in Roseburg, Oregon, with domestic customer experience centers across the U.S. and international locations in Mexico, Poland, the Philippines, and India. FCR has built a new class of high-quality customer experience and business process outsourcing solutions for various industries and economic sectors. Founded in 2005, FCR (First Call Resolution, LLC) currently supports more than 80 clients and employs more than 3,000 colleagues across seven customer experience centers in the United States. FCR is changing the face of the CX industry, one call, email, instant message, text, and video conference at a time. Lire la suite
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I love coming into work, something I never had the chance to say.
Qu’est-ce qui vous plaît le plus dans l’équipe de direction?
We have a fantastic leadership team on my program! I don't think I would be so happy to come into work everyday if we didn't have the leadership we have.
Quelles sont les meilleures choses à propos de votre équipe?
I believe I work for the best clients that meet our companies foundation. Not does the client listen but as well takes action to make sure our needs are met.
Qu’avez-vous le plus aimé du procédé d’entretien?
They were human, no formal seating, just real questions. There is a couple of assments before the interview but even then if you have a great personality they will work with you!
Quelle est la meilleure partie de votre programme de rémunération?
Even though we are paid by the hour we have great benefits and extra opportunities to invest in the company. They take care of you. It's more than a call center , it's a community!
Qu’est-ce qui est le plus positif à propos de la culture et de l’environnement de votre entreprise?
FCR has a great atmosphere and has a open door policy. They are very open to all kinds of life and embraces it. There is no strict dress.code and if you have tattoos, piercings and colored hair you will fit right in!
Qu’est-ce qui vous rend le plus heureux au travail?
I have a fantastic second home with this company. People are always friendly and you can easily take to higher ups as they treat you like a number but a person. We are all in it to make the company great and will treat you like a equal. There is only one word like to use and it's colleague.
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