Working At FCR - Ask a Question | Comparably
FCR Claimed Company
FCR, a TTEC company, is headquartered in Roseburg, Oregon, with domestic customer experience centers across the U.S. and international locations in Mexico, Poland, the Philippines, and India. FCR has built a new class of high-quality customer experience and business process outsourcing solutions for various industries and economic sectors. Founded in 2005, FCR (First Call Resolution, LLC) currently supports more than 80 clients and employs more than 3,000 colleagues across seven customer experience centers in the United States. FCR is changing the face of the CX industry, one call, email, instant message, text, and video conference at a time. read more
EMPLOYEE
PARTICIPANTS
13
TOTAL
RATINGS
183
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Q&A With FCR Employees

FCR employees answer questions about what life is like behind the scenes at their company, including queries about culture, leadership, professional development, and compensation.

How employees describe working at FCR

This company is amazing and very diverse, they are a wonderful company to work for

I stayed there two years the work is easy the c9lleagues are great but the bullying gets to a point, if leadership wants you out they make it clear

I love coming into work, something I never had the chance to say.

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Q&A With FCR Employees

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Should I work at FCR?

33% of FCR employees would encourage their friends to become coworkers, whereas 17% are neutral and 50% would not recommend working at FCR to their friends.

-17
eNPS Score
33%Promoters
17%Passive
50%Detractors
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