FCR Claimed Company
FCR, a TTEC company, is headquartered in Roseburg, Oregon, with domestic customer experience centers across the U.S. and international locations in Mexico, Poland, the Philippines, and India. FCR has built a new class of high-quality customer experience and business process outsourcing solutions for various industries and economic sectors. Founded in 2005, FCR (First Call Resolution, LLC) currently supports more than 80 clients and employs more than 3,000 colleagues across seven customer experience centers in the United States. FCR is changing the face of the CX industry, one call, email, instant message, text, and video conference at a time. read more
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FCR Salaries
How much do people at FCR get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at FCR is $118,430, or $56 per hour, while the estimated median salary is $119,467, or $57 per hour.
At FCR, the highest paid job is a Director of Sales at $204,090 annually and the lowest is a CS Rep at $47,469 annually. Average FCR salaries by department include: Business Development at $113,098, Product at $152,785, Legal at $159,741, and Sales at $140,897. Half of FCR salaries are above $119,467.
8 employees at FCR rank their Compensation in the Bottom 45% of similar sized companies on Comparably (based on 26 ratings) while 8 employees at FCR rank their Perks And Benefits in the Top 50% of similar sized companies on Comparably (based on 9 ratings).
Last updated months ago.
$69k
$91k
$119k
$166k
$222k
$238k
$280k
$118,430*
Average Compensation
$119,467*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
FCR Salary Averages By Department
FCR Salaries By Department (13)
Product Department
$152,785 Engineering Department
$134,532 Marketing Department
$104,282 Design Department
$115,236 Operations Department
$95,322 Admin Department
$57,532 Business Development Department
$113,098 Finance Department
$84,808 Customer Support Department
$65,499 HR Department
$111,714 IT Department
$97,362 Legal Department
$159,741 Sales Department
$140,897 Product Department (5)
Director of Product
$192,511*
$85k
$119k
$135k
$229k
$260k
$380k
$390k
Group Product Manager
$182,656*
$85k
$119k
$135k
$229k
$260k
$380k
$390k
Senior Product Manager
$158,289*
$85k
$119k
$135k
$229k
$260k
$380k
$390k
Product Manager
$119,467*
$85k
$119k
$135k
$229k
$260k
$380k
$390k
Jr Product Manager
$87,240*
$85k
$119k
$135k
$229k
$260k
$380k
$390k
Engineering Department (14)
Director of Engineering
$202,672*
$70k
$90k
$133k
$270k
$372k
$540k
Group Engineering Manager
$166,201*
$70k
$90k
$133k
$270k
$372k
$540k
Principal Engineer
$161,576*
$70k
$90k
$133k
$270k
$372k
$540k
Lead Engineer
$139,786*
$70k
$90k
$133k
$270k
$372k
$540k
Engineering Manager
$157,593*
$70k
$90k
$133k
$270k
$372k
$540k
Data Scientist
$132,863*
$70k
$90k
$133k
$270k
$372k
$540k
Senior Developer
$139,354*
$70k
$90k
$133k
$270k
$372k
$540k
DevOps
$118,924*
$70k
$90k
$133k
$270k
$372k
$540k
Developer
$109,843*
$70k
$90k
$133k
$270k
$372k
$540k
Mobile Developer
$122,011*
$70k
$90k
$133k
$270k
$372k
$540k
Sales Engineer
$143,191*
$70k
$90k
$133k
$270k
$372k
$540k
Senior QA
$116,884*
$70k
$90k
$133k
$270k
$372k
$540k
QA
$88,213*
$70k
$90k
$133k
$270k
$372k
$540k
Jr Developer
$83,850*
$70k
$90k
$133k
$270k
$372k
$540k
Marketing Department (12)
Director of Marketing
$166,358*
$46k
$60k
$79k
$166k
$255k
$330k
$350k
Senior Marketing Manager
$133,404*
$46k
$60k
$79k
$166k
$255k
$330k
$350k
Marketing Manager
$99,191*
$46k
$60k
$79k
$166k
$255k
$330k
$350k
SEM Manager
$78,000*
$46k
$60k
$79k
$166k
$255k
$330k
$350k
Social Media Manager
$79,332*
$46k
$60k
$79k
$166k
$255k
$330k
$350k
Email Marketer
$76,387*
$46k
$60k
$79k
$166k
$255k
$330k
$350k
Content Manager
$79,802*
$46k
$60k
$79k
$166k
$255k
$330k
$350k
Community Manager
$74,935*
$46k
$60k
$79k
$166k
$255k
$330k
$350k
Data Analyst
$78,026*
$46k
$60k
$79k
$166k
$255k
$330k
$350k
Business Analyst
$83,792*
$46k
$60k
$79k
$166k
$255k
$330k
$350k
Copywriter
$76,452*
$46k
$60k
$79k
$166k
$255k
$330k
$350k
Marketing Associate
$59,851*
$46k
$60k
$79k
$166k
$255k
$330k
$350k
Design Department (8)
Creative Director
$159,678*
$64k
$91k
$115k
$175k
$250k
$329k
Principal Designer
$162,555*
$64k
$91k
$115k
$175k
$250k
$329k
Senior Designer
$119,175*
$64k
$91k
$115k
$175k
$250k
$329k
Senior UI/UX Designer
$123,074*
$64k
$91k
$115k
$175k
$250k
$329k
UI/UX Designer
$97,409*
$64k
$91k
$115k
$175k
$250k
$329k
Designer
$91,147*
$64k
$91k
$115k
$175k
$250k
$329k
Web/Visual Designer
$71,830*
$64k
$91k
$115k
$175k
$250k
$329k
Graphic Designer
$58,894*
$64k
$91k
$115k
$175k
$250k
$329k
Operations Department (4)
Director of Operations
$165,546*
$32k
$63k
$72k
$146k
$165k
$225k
$275k
Business Analyst
$83,792*
$32k
$63k
$72k
$146k
$165k
$225k
$275k
Operations Manager
$100,785*
$32k
$63k
$72k
$146k
$165k
$225k
$275k
Office Manager
$63,079*
$32k
$63k
$72k
$146k
$165k
$225k
$275k
Admin Department (2)
Executive Assistant
$68,561*
$30k
$68k
$90k
$170k
Admin Assistant
$48,231*
$30k
$68k
$90k
$170k
Business Development Department (3)
Account Executive
$82,258*
$36k
$64k
$81k
$132k
$175k
$240k
$250k
Business Development Manager
$132,431*
$36k
$64k
$81k
$132k
$175k
$240k
$250k
Account Manager
$97,790*
$36k
$64k
$81k
$132k
$175k
$240k
$250k
Finance Department (5)
Accounting Manager
$111,280*
$35k
$65k
$111k
$140k
$170k
$195k
Senior Accountant
$86,701*
$35k
$65k
$111k
$140k
$170k
$195k
Accountant
$65,825*
$35k
$65k
$111k
$140k
$170k
$195k
Business Analyst
$83,792*
$35k
$65k
$111k
$140k
$170k
$195k
Financial Analyst
$86,789*
$35k
$65k
$111k
$140k
$170k
$195k
Customer Support Department (3)
Customer Service Manager
$82,707*
$32k
$47k
$96k
$165k
$200k
Technical Support
$65,899*
$32k
$47k
$96k
$165k
$200k
CS Rep
$47,469*
$32k
$47k
$96k
$165k
$200k
HR Department (3)
Director of HR
$158,319*
$45k
$86k
$111k
$200k
$225k
$274k
HR Manager
$111,217*
$45k
$86k
$111k
$200k
$225k
$274k
Recruiter
$97,993*
$45k
$86k
$111k
$200k
$225k
$274k
IT Department (5)
IT Manager
$119,974*
$41k
$58k
$89k
$120k
$159k
$218k
$240k
Project Manager
$104,298*
$41k
$58k
$89k
$120k
$159k
$218k
$240k
SysAdmin
$89,358*
$41k
$58k
$89k
$120k
$159k
$218k
$240k
IT Support Engineer
$82,593*
$41k
$58k
$89k
$120k
$159k
$218k
$240k
Desktop Support
$58,128*
$41k
$58k
$89k
$120k
$159k
$218k
$240k
Legal Department (3)
General Counsel
$164,660*
$66k
$120k
$164k
$182k
$293k
$350k
Corporate Counsel
$182,838*
$66k
$120k
$164k
$182k
$293k
$350k
Paralegal
$64,475*
$66k
$120k
$164k
$182k
$293k
$350k
Sales Department (5)
Director of Sales
$204,090*
$50k
$67k
$125k
$278k
$375k
$700k
Sales Manager
$137,053*
$50k
$67k
$125k
$278k
$375k
$700k
Sales Engineer
$143,191*
$50k
$67k
$125k
$278k
$375k
$700k
Sales Rep
$123,355*
$50k
$67k
$125k
$278k
$375k
$700k
Sales Associate
$67,355*
$50k
$67k
$125k
$278k
$375k
$700k
† Employer contributed salary* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
BOTTOM
45%
FCR's Compensation scores in the Bottom 45%
of similar sized companies on Comparably
of similar sized companies on Comparably
TOP
50%
FCR's Perks And Benefits scores in the Top 50%
of similar sized companies on Comparably
of similar sized companies on Comparably
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