FCR Claimed Company
FCR, a TTEC company, is headquartered in Roseburg, Oregon, with domestic customer experience centers across the U.S. and international locations in Mexico, Poland, the Philippines, and India. FCR has built a new class of high-quality customer experience and business process outsourcing solutions for various industries and economic sectors. Founded in 2005, FCR (First Call Resolution, LLC) currently supports more than 80 clients and employs more than 3,000 colleagues across seven customer experience centers in the United States. FCR is changing the face of the CX industry, one call, email, instant message, text, and video conference at a time. read more
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FCR Leadership Employee Reviews
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Positive
Constructive
What do you like best about the leadership team?
We have a fantastic leadership team on my program! I don't think I would be so happy to come into work everyday if we didn't have the leadership we have.
What does the leadership team need to get better at?
Leadership in thisnplace is like a highschool popularity contest. And they bully the ground level reps. You cant talk to HR because they are besties with leadership and all hangout outside of the office. They dont follow any of the security or moral codes they enforce.
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