FCR Environment Employee Reviews | Comparably
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FCR Claimed Company
FCR, a TTEC company, is headquartered in Roseburg, Oregon, with domestic customer experience centers across the U.S. and international locations in Mexico, Poland, the Philippines, and India. FCR has built a new class of high-quality customer experience and business process outsourcing solutions for various industries and economic sectors. Founded in 2005, FCR (First Call Resolution, LLC) currently supports more than 80 clients and employs more than 3,000 colleagues across seven customer experience centers in the United States. FCR is changing the face of the CX industry, one call, email, instant message, text, and video conference at a time. read more
EMPLOYEE
PARTICIPANTS
13
TOTAL
RATINGS
183
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FCR Environment Employee Reviews

All
Positive
Constructive

What is most positive about the culture and environment at your company?

The friendships are the most positive thing leadership makes it hard

FCR has a great atmosphere and has a open door policy. They are very open to all kinds of life and embraces it. There is no strict dress.code and if you have tattoos, piercings and colored hair you will fit right in!

What needs to change to make the company culture better?

There aren't any Environment reviews of FCR yet.
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Review Sentiment at FCR

83
83%
17
17%

About FCR's Environment

C+
69/100

Where This Score Ranks FCR's Environment

TOP
50%

In the Top 50% of 2025 similar size companies on Comparably

?

Not enough ratings to compare against companies in Grants Pass, OR

6th

6th place versus 5 competitors rated on Comparably

The environment at FCR is considered positive by 63% of employees and regarded as having an “extremely fast” work pace by 4 employees. FCR ranks in the Top 50% of 2025 similar sized companies (1,001-5,000 Employees) on Comparably.

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How FCR's Environment Score is Calculated

FILTER RATINGS BY

Results from 8 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

AnswerPercent
7 or less0%
863%
1037%
120%
More than 120%
On average, how many hours do you work a day?
AnswerPercent
Extremely fast50%
Comfortably fast11%
Moderate13%
A bit slow13%
Bureaucratic13%
What's the work pace at your company?
AnswerPercent
Positive63%
Negative37%
Is your work environment positive or negative?
AnswerPercent
Yes0%
No100%
Does someone you work with closely, make you want to quit your job?
AnswerPercent
Yes100%
No0%
Do you have a close friend at work?
AnswerPercent
5% or Less0%
5-10%0%
10-25%0%
25-50%100%
50%+0%
What % of the time are you bored at work?

FCR Employee Reviews In Other Categories

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