B-
74/100
FCR Claimed Company
FCR, a TTEC company, is headquartered in Roseburg, Oregon, with domestic customer experience centers across the U.S. and international locations in Mexico, Poland, the Philippines, and India. FCR has built a new class of high-quality customer experience and business process outsourcing solutions for various industries and economic sectors. Founded in 2005, FCR (First Call Resolution, LLC) currently supports more than 80 clients and employs more than 3,000 colleagues across seven customer experience centers in the United States. FCR is changing the face of the CX industry, one call, email, instant message, text, and video conference at a time. read more
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FCR Team Employee Reviews
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Positive
Constructive
What are some of the best things about your team?
The reps and the product is the only good thing about this place
I believe I work for the best clients that meet our companies foundation. Not does the client listen but as well takes action to make sure our needs are met.
What do your coworkers need to improve and how could you work together better?
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