Genesys Compagnie réclamée
Genesys® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud™ is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit www.genesys.com. Lire la suite
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Overall, I started as a bright eyed, green entry level employee. Learned this was a great place to work. Then learned I enjoyed my work because of my co-workers and not the company. Then the distrust of the company is what banded me closer to my co-workers.
Qu’avez-vous le plus aimé du procédé d’entretien?
The prompt response and communication
Qu’est-ce qui vous rend le plus heureux au travail?
Again, the people are why I work where I work.
Pourquoi vous sentez-vous sous-évalué et qu’est-ce qui vous rassurerait par rapport à votre rémunération?
While compensation and benefits are a complete package, they have great benefits, compensation is lower compared to everyone else. Then they promise to fix it, and don't.
Quelles sont les meilleures choses à propos de votre équipe?
I'm loyal to them. I grow with them, they are why I stayed working for Genesys. My co-workers are why I work where I work, not the company
Que faut-il changer pour améliorer la culture de l’entreprise?
Better and more direct communication, and actually stick too it. Far to many times promises were made and then broken. Lead to people losing trust in the company and management, creating a negative atmosphere.
De quoi l’équipe de direction a-t-elle besoin pour s’améliorer?
Being more direct on path forward of the company. We were told partnerships would be leveraged to grow the business and be more successful. That actually meant was half of the PureConnect product line employees were being let go in the Infosys partnership only to be replaced by new infosys employees
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