Genesys CEO & Leadership Team Ratings | Comparably
Comparably
Genesys Claimed Company
Genesys® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud™ is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit www.genesys.com. read more
EMPLOYEE
PARTICIPANTS
238
TOTAL
RATINGS
2650
HR or Marketing? Claim Your Free Employer Account

Genesys CEO & Leadership Team Ratings

Tony Bates and the Genesys leadership team are scored a "B-" by 205 employees placing it in the Top 40% of companies sized 5,001-10,000 Employees on Comparably. The Leadership Score of 69/100 is based on 619 ratings; it combines employee feedback on their CEO (72/100), Manager (72/100), and Executive Team (68/100).

Tony Bates Genesys CEO Rating

Top 25% Compared to other companies of similar size in San Francisco
B
72 / 100
Tony Bates Genesys' CEOTony Bates the CEO of Genesys received an average score of 72 from Genesys employees.
Female employees at Genesys rate the CEO the highest.
Male: 64
Female: 81
The Marketing department at Genesys rate the CEO the highest, while Engineering department rates the CEO lowest.
Marketing: 88
HR: 85
Product: 84
Operations: 80
Sales: 70
Customer Support: 63
Engineering: 43
Employees who have been at Genesys for Less Than 1 Year rate the CEO the highest.
93
Less Than 1 Year
62
1 to 2 Years
59
2 to 5 Years
70
5 to 10 Years
African American/Black employees at Genesys rate the CEO the highest.
African American/Black: 90
Other: 83
Caucasian: 72
Asian or Pacific Islander: 53

Genesys Manager Rating

Top 25% Compared to other companies of similar size in San Francisco
B
72 / 100
Managers received an average score of 72 from Genesys employees.
Female employees at Genesys rate their Manager the highest.
Male: 61
Female: 89
The Product department at Genesys rate their Manager the highest, while Engineering department rates their Manager lowest.
Product: 94
Operations: 89
HR: 86
Marketing: 76
Customer Support: 71
Sales: 70
Engineering: 43
Employees who have been at Genesys for Less Than 1 Year rate their Manager the highest.
98
Less Than 1 Year
76
1 to 2 Years
57
2 to 5 Years
82
5 to 10 Years
African American/Black employees at Genesys rate their Manager the highest.
African American/Black: 92
Caucasian: 77
Other: 70
Asian or Pacific Islander: 45

Genesys Executive Team Rating

Top 40% Compared to other companies of similar size in San Francisco
B-
68 / 100
The Executive team received an average score of 68 from Genesys employees.
Female employees at Genesys rate the Executive Team the highest.
Male: 57
Female: 77
The HR department at Genesys rate the Executive Team the highest, while Engineering department rates the Executive Team lowest.
HR: 85
Operations: 82
Product: 80
Customer Support: 74
Sales: 67
Engineering: 31
Employees who have been at Genesys for 5 to 10 Years rate the Executive Team the highest.
49
1 to 2 Years
46
2 to 5 Years
71
5 to 10 Years
African American/Black employees at Genesys rate the Executive Team the highest.
African American/Black: 93
Other: 90
Caucasian: 72
Asian or Pacific Islander: 29
×
Rate your company