Genesys CEO & Leadership Team Ratings | Comparably
Comparably
Genesys Claimed Company
Every year, Genesys® delivers more than 70 billion remarkable customer experiences for organizations in over 100 countries. Through the power of the cloud and AI, our technology connects every customer moment across marketing, sales and service on any channel, while also improving employee experiences. Genesys pioneered Experience as a Service so organizations of any size can provide true personalization at scale, interact with empathy, and foster customer trust and loyalty. This is enabled by Genesys Cloud™, an all-in-one solution and the world's leading public cloud contact center platform, designed for rapid innovation, scalability and flexibility. read more
EMPLOYEE
PARTICIPANTS
237
TOTAL
RATINGS
2648
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Genesys CEO & Leadership Team Ratings

Tony Bates and the Genesys leadership team are scored a "B-" by 205 employees placing it in the Top 40% of companies sized 5,001-10,000 Employees on Comparably. The Leadership Score of 69/100 is based on 619 ratings; it combines employee feedback on their CEO (72/100), Manager (72/100), and Executive Team (68/100).

Tony Bates Genesys CEO Rating

Top 25% Compared to other companies of similar size in San Francisco
B
72 / 100
Tony Bates Genesys' CEOTony Bates the CEO of Genesys received an average score of 72 from Genesys employees.
Female employees at Genesys rate the CEO the highest.
Male: 64
Female: 81
The Marketing department at Genesys rate the CEO the highest, while Engineering department rates the CEO lowest.
Marketing: 88
HR: 85
Product: 84
Operations: 80
Sales: 70
Customer Support: 63
Engineering: 43
Employees who have been at Genesys for Less Than 1 Year rate the CEO the highest.
93
Less Than 1 Year
62
1 to 2 Years
59
2 to 5 Years
70
5 to 10 Years
African American/Black employees at Genesys rate the CEO the highest.
African American/Black: 90
Other: 83
Caucasian: 72
Asian or Pacific Islander: 53

Genesys Manager Rating

Top 25% Compared to other companies of similar size in San Francisco
B
72 / 100
Managers received an average score of 72 from Genesys employees.
Female employees at Genesys rate their Manager the highest.
Male: 61
Female: 89
The Product department at Genesys rate their Manager the highest, while Engineering department rates their Manager lowest.
Product: 94
Operations: 89
HR: 86
Marketing: 76
Customer Support: 71
Sales: 70
Engineering: 43
Employees who have been at Genesys for Less Than 1 Year rate their Manager the highest.
98
Less Than 1 Year
76
1 to 2 Years
57
2 to 5 Years
82
5 to 10 Years
African American/Black employees at Genesys rate their Manager the highest.
African American/Black: 92
Caucasian: 77
Other: 70
Asian or Pacific Islander: 45

Genesys Executive Team Rating

Top 40% Compared to other companies of similar size in San Francisco
B-
68 / 100
The Executive team received an average score of 68 from Genesys employees.
Female employees at Genesys rate the Executive Team the highest.
Male: 57
Female: 77
The HR department at Genesys rate the Executive Team the highest, while Engineering department rates the Executive Team lowest.
HR: 85
Operations: 82
Product: 80
Customer Support: 74
Sales: 67
Engineering: 31
Employees who have been at Genesys for 5 to 10 Years rate the Executive Team the highest.
49
1 to 2 Years
46
2 to 5 Years
71
5 to 10 Years
African American/Black employees at Genesys rate the Executive Team the highest.
African American/Black: 93
Other: 90
Caucasian: 72
Asian or Pacific Islander: 29
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