Genesys Claimed Company

Every year, Genesys® delivers more than 70 billion remarkable customer experiences for organizations in over 100 countries. Through the power of the cloud and AI, our technology connects every customer moment across marketing, sales and service on any channel, while also improving employee experiences. Genesys pioneered Experience as a Service so organizations of any size can provide true personalization at scale, interact with empathy, and foster customer trust and loyalty. This is enabled by Genesys Cloud™, an all-in-one solution and the world's leading public cloud contact center platform, designed for rapid innovation, scalability and flexibility. read more

EMPLOYEE PARTICIPANTS: 235

TOTAL RATINGS: 2618

CEO: Tony Bates

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Genesys Executive Team

The Genesys Executive Team is rated a "B-" and led by CEO Tony Bates. Genesys employees rate their Executive Team in the Top 40% of similar size companies on Comparably with 5,001-10,000 Employees.

African American/Black employees and the HR department are more confident in their Executive Team, while Asian or Pacific Islander employees and the Engineering department think there is room for improvement. Out of their 5 competitors, Salesforce, Nuance Communications, Avaya, inContact, and ASPECT SOFTWARE, INC., Genesys' score ranks in 2nd place.

Last updated months ago.

Where This Score Ranks Genesys' Executive Team

TOP
40%
In the Top 40% of 1583 Similar Sized Companies on Comparably
BOTTOM
45%
In the Bottom 45% of 777 Nearby Companies in San Francisco
2nd
2nd place versus 5 competitors rated on Comparably

Jan

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B-67 / 100

Jan

Genesys Key Executives

Name & Title

Bio

Who Ranks Genesys' Executive Team the Highest?

Ethnicity - African American/Black 93/100

Ethnicity - Other 90/100

Department - HR 85/100

Who Ranks Genesys' Executive Team the Lowest?

Ethnicity - Asian or Pacific Islander 29/100

Department - Engineering 31/100

Experience - 6 to 10 Years 41/100

Genesys' Executive Team Trendline

Genesys67
Other Companies in San Francisco
Similar Size on Comparably

Genesys Executive Team At a Glance

The Executive Team Score of 67/100 is calculated by combining aggregate responses to the questions of “How would you rate your executive team?” and “Do you approve of the job your executive team is doing at your company?”

59% of employees say “Yes, they approve of the job the executive team is doing at Genesys”, with 67% of the Sales department saying yes and 88% of employees with Over 10 Years experience saying yes.

The last rating scoring Genesys' executive team was provided months ago and has remained stable at 67 over the last 90 days.