9
eNPS Score
Genesys Claimed Company
Every year, Genesys® delivers more than 70 billion remarkable customer experiences for organizations in over 100 countries. Through the power of the cloud and AI, our technology connects every customer moment across marketing, sales and service on any channel, while also improving employee experiences. Genesys pioneered Experience as a Service so organizations of any size can provide true personalization at scale, interact with empathy, and foster customer trust and loyalty. This is enabled by Genesys Cloud™, an all-in-one solution and the world's leading public cloud contact center platform, designed for rapid innovation, scalability and flexibility. read more
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Diversity at Genesys
Diverse employees at Genesys score the company 54/100 across various culture categories, placing Genesys in the bottom 20% of companies on Comparably with 5,001-10,000 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Genesys across various culture dimensions.
Diversity and Inclusion at Genesys
At Genesys, we promote a culture of empathy in which every voice is heard, valued, remembered, and understood. We believe it's our responsibility to close equity gaps and foster a culture of inclusion and equality - where every employee feels that their uniqueness is appreciated and knows that they'll be treated fairly. Our culture of inclusion is bolstered by our commitment to one another and to ourselves, as well as an unwavering desire to build a better and more just organization.
EditWomen at Genesys
B
Women at Genesys have rated Manager, Leadership, and CEO Rating as the highest categories they have scored.
TOP
30%
Genesys ranks in the top 30% of other companies on Comparably with 5,001-10,000 Employees for Gender Score.
Diversity at Genesys
D
Diverse employees at Genesys have rated CEO Rating, Outlook, and Work Culture as the highest categories they have scored.
BOTTOM
20%
Genesys ranks in the bottom 20% of other companies on Comparably with 5,001-10,000 Employees for Diversity Score.
Ranked Genesys Culture the Highest
Ranked Genesys Culture the Lowest
How would you rate your CEO?
81
out of 100
Female
64
out of 100
Male
64
out of 100
Diverse Employees
Do you believe you're paid fairly?
Female
33%
Yes
Male
55%
Yes
Diverse Employees
27%
Yes
eNPS - Do employees recommend working at Genesys?
Female
| 45% | Promoters |
|---|---|
| 19% | Passives |
| 36% | Detractors |
Male
-8
eNPS Score
| 30% | Promoters |
|---|---|
| 32% | Passives |
| 38% | Detractors |
Diverse Employees
-5
eNPS Score
| 36% | Promoters |
|---|---|
| 23% | Passives |
| 41% | Detractors |
Is your company supportive of LGBTQ employees?
Male
37%
Yes
Diverse Employees
44%
Yes
Is your work environment positive or negative?
Female
Male
Diverse Employees
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