eNPS at Genesys | Comparably
Genesys Claimed Company
Genesys® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud™ is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit www.genesys.com. read more
EMPLOYEE
PARTICIPANTS
238
TOTAL
RATINGS
2650
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eNPS at Genesys

Genesys' Employee Net Promoter Score (eNPS) is 15, as rated by 200 employees. Employee Net Promoter Score tracks Genesys employees' answers to this question: On a scale from 0-10, how likely are you to recommend working at Genesys to a friend? Today, 47% of Genesys employees would encourage their friends to become coworkers, whereas 21% are neutral and 32% would not recommend working at Genesys to their friends.

Last updated 18 days ago.

Where This Score Ranks Genesys' eNPS

  • TOP
    30%

    In the Top 30% of 1666 Similar Sized Companies on Comparably

  • TOP
    50%

    In the Top 50% of 792 Nearby Companies in San Francisco

  • 3rd

    3rd place versus 5 competitors rated on Comparably

14
Jun
14
Jul
14
Aug
14
Feb
16
Mar
15
Jul
  • Promoters
  • Passives
  • Detractors
Who Ranks Genesys' eNPS the Highest?
Ethnicity - African American/Black 100/100
Department - HR 66/100
Department - Product 40/100
Who Ranks Genesys' eNPS the Lowest?
Experience - 6 to 10 Years -62/100
Department - Engineering -46/100
Department - Marketing -34/100

Genesys eNPS At a Glance

Genesys employees are more likely to recommend Genesys as a great place to work. The employee Net Promoter Score is a simple way to measure loyalty and an employee's willingness to recommend working at their company to friends.

African American/Black employees and the HR department provided the highest scores when answering the question, “On a scale from 0-10, how likely are you to recommend working at Genesys to a friend?” Based on 200 ratings, Genesys ranks 3rd place versus its 5 competitors and is right below Salesforce.

Compared to other companies in San Francisco, Genesys falls into the Top 50% of 792 companies. The last rating was provided 18 days ago.

Genesys' eNPS Trendline

  • Genesys16
  • Other Companies in San Francisco
  • Similar Size on Comparably

Genesys' eNPS Rank Against Similar Sized Companies on Comparably

TOP
30%

Genesys ranks in the Top 30% of other companies on Comparably with 5,001-10,000 Employees for eNPS Score.

  1. Stanford health care
    15
  2. Six Flags
    15
  3. Ross-Com Limited
    15
  4. Genesys
    15
  5. Mphasis
    14
  6. Expedia Group
    14
  7. Alorica
    14

Genesys' eNPS Rank Against Other Companies Nearby

TOP
50%

Genesys ranks in the Top 50% of other companies in San Francisco for eNPS Score.

  1. Digit
    15
  2. FLYR
    15
  3. Genesys
    15
  4. Abra
    14
  5. WePay
    14
  6. Originate
    14

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