Genesys Happiness Score | Comparably
Comparably
Genesys Claimed Company
Genesys® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud™ is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit www.genesys.com. read more
EMPLOYEE
PARTICIPANTS
240
TOTAL
RATINGS
2687
HR or Marketing? Claim Your Free Employer Account

Genesys Happiness Score

The employee happiness at Genesys is listed in the Top 50% of similar size companies on Comparably. Compensation is an important aspect of employee happiness and at Genesys, 57% of employees feel they are paid fairly, 66% are satisfied with their benefits, and 27% are satisfied with their stock/equity. 69% of Genesys employees feel their work environment is positive meaning Genesys is a happy place to work.

Last updated a month ago.

Where This Score Ranks Genesys' Happiness

  • TOP
    50%

    In the Top 50% of 1757 Similar Sized Companies on Comparably

  • BOTTOM
    35%

    In the Bottom 35% of 875 Nearby Companies in San Francisco

  • 4th

    4th place versus 5 competitors rated on Comparably

67
May
67
Jun
66
Jul
66
Aug
66
Mar
C+67 / 100
Aug
Who Ranks Genesys' Happiness the Highest?
Department - HR 95/100
Ethnicity - African American/Black 85/100
Department - Product 84/100
Who Ranks Genesys' Happiness the Lowest?
Ethnicity - Asian or Pacific Islander 36/100
Department - Engineering 38/100
Experience - 3 to 6 Years 48/100

Genesys Happiness At a Glance

Genesys employees rate their happiness at the workplace a "C+" (based on 527 ratings). The Happiness score describes employees well-being based on various topics such as positivity in the workplace, opportunities for professional growth, and satisfaction towards compensation and benefits.

126 Genesys employees answered questions like "Are you satisfied with your Benefits?" and "How long is your commute to work?" In general, employees in the HR and Product departments are considered to be the most happy at Genesys, while the Engineering and Sales departments are considered to be the least happy. Also, employees with Over 10 Years Experience are more satisfied at Genesys, while employees with 3 to 6 Years Experience are the least satisfied.

Genesys' Happiness score ranks in 4th place when compared to competitors Salesforce, ASPECT SOFTWARE, INC., Aspect, Nuance Communications, and inContact. The company is also in the Bottom 35% of other companies in San Francisco and Top 50% of other companies on Comparably.

Genesys' Happiness Trendline

  • Genesys67
  • Other Companies in San Francisco
  • Similar Size on Comparably

How Genesys' Happiness Score is Calculated

FILTER RATINGS BY

Results from 126 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

AnswerPercent
Yes45%
No55%
Do you feel burnt out at work?
AnswerPercent
Yes57%
No43%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes57%
No43%
Do you believe you're paid fairly?
AnswerPercent
Positive69%
Negative31%
Is your work environment positive or negative?
AnswerPercent
Yes66%
No34%
Are you satisfied with your Benefits?

Genesys' Happiness Rank Against Similar Sized Companies on Comparably

TOP
50%

Genesys ranks in the Top 50% of other companies on Comparably with 5,001-10,000 Employees for Happiness Score.

  1. Assurant Solutions
    67 / 100
  2. ASEA
    67 / 100
  3. Cherokee Nation
    67 / 100
  4. Genesys
    67 / 100
  5. Lockheed Martin
    66 / 100
  6. Sprint
    66 / 100
  7. Raytheon Technologies
    66 / 100

Genesys' Happiness Rank Against Other Companies Nearby

BOTTOM
35%

Genesys ranks in the Bottom 35% of other companies in San Francisco for Happiness Score.

  1. DNA2.0
    67 / 100
  2. BAYVIEW ASSET MANAGEMENT
    67 / 100
  3. Viscira
    67 / 100
  4. Genesys
    67 / 100
  5. Anaplan
    66 / 100
  6. InMobi
    66 / 100
  7. App.Co
    66 / 100

Anonymously Ask Genesys Any Question

Your questions will be posted publicly. Please don't submit any personal information.

Questions Recently Asked asked Genesys

See other culture dimensions at Genesys

×
Rate your company