Genesys Happiness Score | Comparably
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Genesys Claimed Company
Genesys® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud™ is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit www.genesys.com. read more
EMPLOYEE
PARTICIPANTS
238
TOTAL
RATINGS
2650
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Genesys Happiness Score

The employee happiness at Genesys is listed in the Top 50% of similar size companies on Comparably. Compensation is an important aspect of employee happiness and at Genesys, 57% of employees feel they are paid fairly, 66% are satisfied with their benefits, and 27% are satisfied with their stock/equity. 69% of Genesys employees feel their work environment is positive meaning Genesys is a happy place to work.

Last updated months ago.

Where This Score Ranks Genesys' Happiness

  • TOP
    50%

    In the Top 50% of 1757 Similar Sized Companies on Comparably

  • BOTTOM
    30%

    In the Bottom 30% of 876 Nearby Companies in San Francisco

  • 4th

    4th place versus 5 competitors rated on Comparably

66
Mar
67
May
67
Jun
66
Jul
66
Aug
C+66 / 100
Jul
Who Ranks Genesys' Happiness the Highest?
Department - HR 95/100
Ethnicity - African American/Black 85/100
Department - Product 84/100
Who Ranks Genesys' Happiness the Lowest?
Ethnicity - Asian or Pacific Islander 36/100
Department - Engineering 38/100
Experience - 3 to 6 Years 48/100

Genesys Happiness At a Glance

Genesys employees rate their happiness at the workplace a "C+" (based on 522 ratings). The Happiness score describes employees well-being based on various topics such as positivity in the workplace, opportunities for professional growth, and satisfaction towards compensation and benefits.

125 Genesys employees answered questions like "What percent of your potential do you think you are using?" and "Do you feel burnt out at work?" In general, employees in the HR and Product departments are considered to be the most happy at Genesys, while the Engineering and Sales departments are considered to be the least happy. Also, employees with Over 10 Years Experience are more satisfied at Genesys, while employees with 3 to 6 Years Experience are the least satisfied.

Genesys' Happiness score ranks in 4th place when compared to competitors Salesforce, ASPECT SOFTWARE, INC., Aspect, Nuance Communications, and inContact. The company is also in the Bottom 30% of other companies in San Francisco and Top 50% of other companies on Comparably.

Genesys' Happiness Trendline

  • Genesys66
  • Other Companies in San Francisco
  • Similar Size on Comparably

How Genesys' Happiness Score is Calculated

FILTER RATINGS BY

Results from 125 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

AnswerPercent
Yes45%
No55%
Do you feel burnt out at work?
AnswerPercent
Yes55%
No45%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes57%
No43%
Do you believe you're paid fairly?
AnswerPercent
Positive69%
Negative31%
Is your work environment positive or negative?
AnswerPercent
Yes66%
No34%
Are you satisfied with your Benefits?

Genesys' Happiness Rank Against Similar Sized Companies on Comparably

TOP
50%

Genesys ranks in the Top 50% of other companies on Comparably with 5,001-10,000 Employees for Happiness Score.

  1. Marsh & McLennan Agency
    66 / 100
  2. Sealed Air Corporation
    66 / 100
  3. Air Products
    66 / 100
  4. Genesys
    66 / 100
  5. UPS
    65 / 100
  6. State Farm Insurance
    65 / 100
  7. Sam's Club
    65 / 100

Genesys' Happiness Rank Against Other Companies Nearby

BOTTOM
30%

Genesys ranks in the Bottom 30% of other companies in San Francisco for Happiness Score.

  1. Hightail
    66 / 100
  2. Propeller Industries
    66 / 100
  3. Genesys
    66 / 100
  4. Yelp
    65 / 100
  5. Charles Schwab
    65 / 100
  6. Augmedix
    65 / 100

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