Genesys Work Culture Score | Comparably
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Genesys Claimed Company
Every year, Genesys® delivers more than 70 billion remarkable customer experiences for organizations in over 100 countries. Through the power of the cloud and AI, our technology connects every customer moment across marketing, sales and service on any channel, while also improving employee experiences. Genesys pioneered Experience as a Service so organizations of any size can provide true personalization at scale, interact with empathy, and foster customer trust and loyalty. This is enabled by Genesys Cloud™, an all-in-one solution and the world's leading public cloud contact center platform, designed for rapid innovation, scalability and flexibility. read more
EMPLOYEE
PARTICIPANTS
235
TOTAL
RATINGS
2618
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Genesys Work Culture Score

Genesys' Work Culture is scored 70/100 placing it 2nd among its competitors and in the Top 40% among similarly sized companies on Comparably. 69% of Genesys employees are excited about going to work each day and 77% look forward to working with coworkers. The Marketing department ranks the highest for work culture while the Engineering department ranks the lowest. Learn more about Genesys' Work Culture below.

Last updated months ago.

Where This Score Ranks Genesys' Work Culture

  • TOP
    40%

    In the Top 40% of 1824 Similar Sized Companies on Comparably

  • BOTTOM
    40%

    In the Bottom 40% of 949 Nearby Companies in San Francisco

  • 2nd

    2nd place versus 5 competitors rated on Comparably

70
Jan
70
Mar
70
May
70
Jun
70
Jul
B-70 / 100
Jan
Who Ranks Genesys' Work Culture the Highest?
Tenure - Less than 1 Year 94/100
Ethnicity - African American/Black 93/100
Ethnicity - Other 89/100
Who Ranks Genesys' Work Culture the Lowest?
Department - Engineering 42/100
Ethnicity - Asian or Pacific Islander 47/100
Experience - 6 to 10 Years 52/100

Genesys Work Culture At a Glance

Based on 1381 ratings, Genesys employees rate their Work Culture a "B-" or 70/100. This category describes how employees feel about their environment, relationship with leadership and coworkers as well as their productivity in the workplace.A few of the questions that are answered include "Is your work environment positive or negative?" and "How would you rate your executive team?"

69% of Genesys employees are excited to go to work.Employees who have been at the company Less than 1 Year and African American/Black employees gave the best ratings and believe Genesys has a productive and effective Work Culture.However, the Engineering department and Asian or Pacific Islander employees think differently and rank Genesys' Work Culture the lowest.

Genesys' Work Culture falls within the Top 40% of 1824 companies of similar size with 5,001-10,000 Employees on Comparably.Genesys also ranks 2nd when being compared to its competitors: Salesforce, Nuance Communications, inContact, Avaya, and ASPECT SOFTWARE, INC..

Genesys' Work Culture Trendline

  • Genesys70
  • Other Companies in San Francisco
  • Similar Size on Comparably

How Genesys' Work Culture Score is Calculated

FILTER RATINGS BY

Results from 232 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

72
out of 100
How would you rate your CEO?
68
out of 100
How would you rate your executive team?
75
out of 100
How would you rate your manager?
AnswerPercent
Yes77%
No23%
Do you look forward to interacting with your coworkers?
73
out of 100
How would you rate the quality of your coworkers?
AnswerPercent
Yes58%
No42%
Are your company's meetings effective?
AnswerPercent
Extremely fast20%
Comfortably fast35%
Moderate17%
A bit slow7%
Bureaucratic21%
What's the work pace at your company?
AnswerPercent
7 or less11%
852%
1016%
123%
More than 1218%
On average, how many hours do you work a day?
AnswerPercent
Positive68%
Negative32%
Is your work environment positive or negative?
69
out of 100
How confident are you about the future success of your company?
AnswerPercent
Yes69%
No31%
Are you typically excited about going to work each day?

Genesys' Work Culture Rank Against Similar Sized Companies on Comparably

TOP
40%

Genesys ranks in the Top 40% of other companies on Comparably with 5,001-10,000 Employees for Work Culture Score.

  1. Tribune Media
    70 / 100
  2. Air Products
    70 / 100
  3. Genesys
    70 / 100
  4. McDonald's
    69 / 100
  5. State Farm Insurance
    69 / 100
  6. General Motors
    69 / 100

Genesys' Work Culture Rank Against Other Companies Nearby

BOTTOM
40%

Genesys ranks in the Bottom 40% of other companies in San Francisco for Work Culture Score.

  1. Fundbox
    70 / 100
  2. Sun Innovations
    70 / 100
  3. Yammer
    70 / 100
  4. Genesys
    70 / 100
  5. Augmedix
    69 / 100
  6. Marketo
    69 / 100
  7. Amino
    69 / 100

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