Genesys Human Resources | Comparably
Genesys Claimed Company
Genesys® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud™ is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit www.genesys.com. read more
EMPLOYEE
PARTICIPANTS
238
TOTAL
RATINGS
2650
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Genesys Human Resources

Leading members of Genesys' Human Resources Team include Daniel Phelps and Eva Majercsik. Genesys' Human Resources Team has a direct impact on the company’s overall culture which is scored a C+ by employees. Let’s not forget culture starts at the top. Tony Bates, Genesys' CEO, has been rated 72/100 by employees.

How does the HR Team rate Genesys?

A+

The Human Resources Team rates Genesys an A+ in comparison to departments at companies of similar size.

top
10%

The Human Resources Team ranks Genesys in the Top 10% of companies in San Francisco

Genesys HR Team Versus other Departments

As the enforcers of company culture, it’s intriguing to know what the human resources department thinks about Genesys' culture in comparison to other departments. The human resources team ranks their overall culture 86/100 which is 19% higher than the average overall culture rating of 67/100 provided by the entire company. Other notable culture scores are 84/100 from the Product department, 81/100 from the Operations department, and 76/100 from the Marketing department.

HR
86%
Product
84%
Operations
81%
Marketing
76%
Customer Support
69%
Sales
66%
Engineering
35%

The Effects of HR on Genesys

Genesys' human resources department has a direct impact on the work environment. Employees rate their environment a C- and are happy at Genesys. When asked what’s positive about the culture and environment at Genesys, one user shared, “Company promotes empathy to employee,”.

  • Top 50%
    C+
    Overall Culture

    Genesys is in the Top 50% of Similar Sized companies on Comparably

  • Top 40%
    B-
    Leadership

    Genesys is in the Top 40% of Similar Sized companies on Comparably

  • Bottom 30%
    C-
    Environment

    Genesys is in the Bottom 30% of Similar Sized companies on Comparably

  • Top 50%
    C+
    Happiness

    Genesys is in the Top 50% of Similar Sized companies on Comparably

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