Genesys Human Resources | Comparably
Genesys Claimed Company
Every year, Genesys® delivers more than 70 billion remarkable customer experiences for organizations in over 100 countries. Through the power of the cloud and AI, our technology connects every customer moment across marketing, sales and service on any channel, while also improving employee experiences. Genesys pioneered Experience as a Service so organizations of any size can provide true personalization at scale, interact with empathy, and foster customer trust and loyalty. This is enabled by Genesys Cloud™, an all-in-one solution and the world's leading public cloud contact center platform, designed for rapid innovation, scalability and flexibility. read more
EMPLOYEE
PARTICIPANTS
235
TOTAL
RATINGS
2618
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Genesys Human Resources

Leading members of Genesys' Human Resources Team include Daniel Phelps and Eva Majercsik. Genesys' Human Resources Team has a direct impact on the company’s overall culture which is scored a C by employees. Let’s not forget culture starts at the top. Tony Bates, Genesys' CEO, has been rated 72/100 by employees.

How does the HR Team rate Genesys?

A+

The Human Resources Team rates Genesys an A+ in comparison to departments at companies of similar size.

top
10%

The Human Resources Team ranks Genesys in the Top 10% of companies in San Francisco

Genesys HR Team Versus other Departments

As the enforcers of company culture, it’s intriguing to know what the human resources department thinks about Genesys' culture in comparison to other departments. The human resources team ranks their overall culture 86/100 which is 20% higher than the average overall culture rating of 66/100 provided by the entire company. Other notable culture scores are 84/100 from the Product department, 81/100 from the Operations department, and 76/100 from the Marketing department.

HR
86%
Product
84%
Operations
81%
Marketing
76%
Customer Support
69%
Sales
66%
Engineering
35%

The Effects of HR on Genesys

Genesys' human resources department has a direct impact on the work environment. Employees rate their environment a C- and are happy at Genesys. When asked what’s positive about the culture and environment at Genesys, one user shared, “Company promotes empathy to employee,”.

  • Bottom 45%
    C
    Overall Culture

    Genesys is in the Bottom 45% of Similar Sized companies on Comparably

  • Top 40%
    B-
    Leadership

    Genesys is in the Top 40% of Similar Sized companies on Comparably

  • Bottom 30%
    C-
    Environment

    Genesys is in the Bottom 30% of Similar Sized companies on Comparably

  • Top 50%
    C+
    Happiness

    Genesys is in the Top 50% of Similar Sized companies on Comparably

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