Genesys Claimed Company
Every year, GenesysĀ® delivers more than 70 billion remarkable customer experiences for organizations in over 100 countries. Through the power of the cloud and AI, our technology connects every customer moment across marketing, sales and service on any channel, while also improving employee experiences. Genesys pioneered Experience as a Service so organizations of any size can provide true personalization at scale, interact with empathy, and foster customer trust and loyalty. This is enabled by Genesys Cloudā¢, an all-in-one solution and the world's leading public cloud contact center platform, designed for rapid innovation, scalability and flexibility. read more
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Daniel Phelps ā Vice President, Global Talent Acquisition at Genesys
Daniel Phelps holds the Vice President, Global Talent Acquisition position on Genesys' Human Resources team. As Vice President, Global Talent Acquisition, Daniel Phelps is an important member of Genesys' leadership. Daniel Phelps is entrusted with maintaining the happiness of employees, whether it be through recognition and awards, perks, or compensation. Employees at Genesys rate their leadership a B-, ranking them within the Bottom 45% in San Francisco.
Genesys HR Department Impact
Genesys human resources has a direct relationship with cultivating company culture and retention of its employees. Genesys' human resources team has earned Genesys a D- in office culture and a C for their retention efforts. 30% of employees approve of the job their HR team is doing.
HR Department Responsibilities
Genesys' human resources is generally tasked with hiring, training, and creating the work atmosphere. On average, 71% of employees at Genesys look forward to going into work each morning and interacting with their co-workers. The majority of employees at Genesys say the work environment created by their HR team is positive; rating it a C- and ranking them in the Bottom 30% of similar sized companies on Comparably.
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