Genesys Claimed Company

Genesys® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud™ is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit www.genesys.com. read more

EMPLOYEE PARTICIPANTS: 238

TOTAL RATINGS: 2650

CEO: Tony Bates

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Daniel Phelps — Vice President, Global Talent Acquisition at Genesys

Daniel Phelps holds the Vice President, Global Talent Acquisition position on Genesys' Human Resources team. As Vice President, Global Talent Acquisition, Daniel Phelps is an important member of Genesys' leadership. Daniel Phelps is entrusted with maintaining the happiness of employees, whether it be through ensuring low burn out rates, recognition and awards, or benefits. Employees at Genesys rate their leadership a B-, ranking them within the Bottom 45% in San Francisco.

Genesys HR Department Impact

Genesys human resources has a direct relationship with cultivating company culture and retention of its employees. Genesys' human resources team has earned Genesys a D in office culture and a C for their retention efforts. 30% of employees approve of the job their HR team is doing.

Do you approve of the job your HR leaders are doing at your company?

30% Yes

HR Department Responsibilities

Genesys' human resources is generally tasked with hiring, orienting, and creating the work atmosphere. On average, 72% of employees at Genesys look forward to going into work each morning and interacting with their co-workers. The majority of employees at Genesys say the work environment created by their HR team is positive; rating it a C- and ranking them in the Bottom 30% of similar sized companies on Comparably.