Genesys Leadership Employee Reviews
What do you like best about the leadership team?
Aligned to the companies goals and mission
Review from HR Dept
Open and fair leadership who reward employees.
You have access to weekly meetings for mentorship and metrics to see what areas you are doing good in vs what you can work on.
I like that my direct manager fells like she is on my side and I know I can trust her to give honest feedback and good coaching!
people are friendly and smart
Manager give autonomy to employees
Very transparent and look to do the right thing for the company and it's people.
They are purpose driven and yet retain their bearings on the moral path.
The executive team cares about Genesys employees.
They are very open, progressive, and innovative!
it is a multi-cultural, multi-national team which lends to openness, curiosity and diversity of thought
People first to amje sure you have what you need
Very good team to work
Their vision and hard work to get Genesys to the next step
Goal oriented and futuristic thinking
always help and they are not that strict
They act like real people
Open to discuss on anything
Good communication and leadership. The Genesys leadership is really trying to make the company THE industry leader.
Review from HR Dept
They are seasoned and are ready to take the company to the next level.
What does the leadership team need to get better at?
Translating the big picture strategy into actual priorities based on a realistic assessment of our strengths and gaps.
Transparency, extreme lack of communication and poor business decisions. Very poor internal mobility and promotions are selected based on favoritism versus merit
Have some empathy towards employee. Don't just use and throw.
Being more direct on path forward of the company. We were told partnerships would be leveraged to grow the business and be more successful. That actually meant was half of the PureConnect product line employees were being let go in the Infosys partnership only to be replaced by new infosys employees
Review from Customer Support Dept
Better Management practice and realistic project timing