Genesys Interviews Employee Reviews | Comparably
Genesys Claimed Company
Genesys® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud™ is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit www.genesys.com. read more
EMPLOYEE
PARTICIPANTS
238
TOTAL
RATINGS
2650
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Genesys Interviews Employee Reviews

What did you like most about the interview process?

The interview process is very organized

It had momentum and clear next steps.

1:1 conversations rather than artificial group interviews.

Fast, but with excessive steps.

The decision-makers are in the picture early.

Very good interview process here

it was fast! just 3 interviews

The prompt response and communication

Review from Customer Support Dept

Met with several employees within department

its been about 20 years since i interviewed -nothing special stands out.

Review from Customer Support Dept

The team moved quickly with my interviews and everyone was up front about the pros and cons of the job.

Review from Customer Support Dept

That it was more than just a phone call and an in-person interview. I was able to do a presentation explaining my role and how I would fit into the team.

Review from HR Dept

You got a real idea of the work and the people by going through the interview process.

Think before you hire. Don't just hire use and throw.

Special question and very comfortable environments

My manager really sold the company for me in the interview

Interactive with team members and Interview process very transparent with regular updates

It was quick and efficient, and my prior experience as a contractor was leveraged.

Got to meet a variety of people, yet it never felt like an interrogation. Very friendly and casual conversations.

What would you improve about your company's interview process?

HR is absolutely unprofessional and does not know anything about labor law

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