Genesys Interviews Employee Reviews | Comparably
Genesys Claimed Company
Every year, Genesys® delivers more than 70 billion remarkable customer experiences for organizations in over 100 countries. Through the power of the cloud and AI, our technology connects every customer moment across marketing, sales and service on any channel, while also improving employee experiences. Genesys pioneered Experience as a Service so organizations of any size can provide true personalization at scale, interact with empathy, and foster customer trust and loyalty. This is enabled by Genesys Cloud™, an all-in-one solution and the world's leading public cloud contact center platform, designed for rapid innovation, scalability and flexibility. read more
EMPLOYEE
PARTICIPANTS
235
TOTAL
RATINGS
2618
HR or Marketing? Claim Your Free Employer Account

Genesys Interviews Employee Reviews

What did you like most about the interview process?

The interview process is very organized

It had momentum and clear next steps.

1:1 conversations rather than artificial group interviews.

Got to meet a variety of people, yet it never felt like an interrogation. Very friendly and casual conversations.

It was quick and efficient, and my prior experience as a contractor was leveraged.

Fast, but with excessive steps.

The decision-makers are in the picture early.

Very good interview process here

it was fast! just 3 interviews

Interactive with team members and Interview process very transparent with regular updates

My manager really sold the company for me in the interview

Special question and very comfortable environments

Think before you hire. Don't just hire use and throw.

The prompt response and communication

Review from Customer Support Dept

You got a real idea of the work and the people by going through the interview process.

Met with several employees within department

its been about 20 years since i interviewed -nothing special stands out.

Review from Customer Support Dept

The team moved quickly with my interviews and everyone was up front about the pros and cons of the job.

Review from Customer Support Dept

That it was more than just a phone call and an in-person interview. I was able to do a presentation explaining my role and how I would fit into the team.

Review from HR Dept

What would you improve about your company's interview process?

HR is absolutely unprofessional and does not know anything about labor law

×
Rate your company