
Honestly, Transparency, customer focus, valuing employees.
Wisdom, insight, experience and collaboration.
It is generally a discussion about the role and how a person fits into that.
High Turnover, Poor product development, Terrible billing, and very poor customer relationships. The attitude is employees can be replaced and customers owe us and need us more than we owe and need them. Vendors and contractors are treated with complete disdain and contempt.
Fully developing a plan, communicating a fully developed plan and then executing the plan. They constantly roll out a plan that is less than 30% developed, one bad idea after another. This is across the entire range of departments and products. From compensation to end products.