Johnson Controls CS Rep Employee Reviews
Briefly describe your overall experience at your company
im 65 been here 13 year i have seen the good bad and the ugly
Review from Customer Support Dept
Review from Customer Support Dept
Overwhelmed is my normal. I do wish I was compensated better for amount of stress & pressure I have.
Review from Customer Support Dept
What do you like best about the leadership team?
They are open minded, ethical, welcome diversity, & are generally concerned about our Customers.
Review from Customer Support Dept
What does the leadership team need to get better at?
Needs to understand what we do as mechanics. Have our input with work policy and procedures to make things work smoothly.
Review from Customer Support Dept
The leadership team needs to get better interacting with their employees. We are the backbone of the company, the strength of the organization.
Review from Customer Support Dept
What is the best part about your compensation package?
Little more vacation would keep employees here
Review from Customer Support Dept
low premiums, and paid holidays and vacations days
Review from Customer Support Dept
Jci benefits are pretty good, but every year we pay more and more out of pocket for the same benefits.
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
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What are some of the best things about your team?
Work together. Union or Company is not an issue
Review from Customer Support Dept
We try very hard to be successful as a team. I'm free to give my opinions and idea's without concern that I will be reprimanded.
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
My co-workers need to work on their communication skills, and their job responsibilities. If everyone has a willingness to work together as a team, and understand that here not I in the work team, we would have better work environment.
Review from Customer Support Dept
What is most positive about the culture and environment at your company?
Team in the field works well. Working with the office has challenges but works
Review from Customer Support Dept
Usually a good culture but can always be better. Some need to work harder than others to make up for some other team members lack of ownership & lack of hard work ethics.
Review from Customer Support Dept
What needs to change to make the company culture better?
The make sure each employee understand the company values. Also, the organization need to create a work environment that makes every employee feel valued and they are apart of the team
Review from Customer Support Dept
What did you like most about the interview process?
nice person did the interview
Review from Customer Support Dept
Don’t remember it was 16 years ago
Review from Customer Support Dept
Casual meeting with hiring manager.
Review from Customer Support Dept
What would you improve about your company's interview process?
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What makes you most happy at work?
Good tools and working on modern equipment
Review from Customer Support Dept
What's going wrong and how can it be improved?
im 65 and work w/a bunch of children incentive for senors its all about the number not the good customer service
Review from Customer Support Dept
My workplace has created a hostile environment among their employees. This is due to the pay scale, which is unequal pay for the same job titles.
Review from Customer Support Dept
My manager is very receptive to my opinion and is always there if I need him. We need a better installation team.
Review from Customer Support Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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