Macy's Compagnie réclamée
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Everything is wrong. The company and the bosses and the customers. There's almost nothing right.
Quelles sont les meilleures choses à propos de votre équipe?
They have a good sense of humor. But that's usually the only way to stay sane in customer service.
Que faut-il changer pour améliorer la culture de l’entreprise?
Respect their employees. This means better pay, better benefits. Defending employees from irate customers, instead of berating them. Give a lot of sick leave and parental leave. Basically, treat their employees like actual people who need money to live.
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