Talkdesk – Good enough but we have a lot to improve. | Comparably

Talkdesk – Good enough but we have a lot to improve.

Talkdesk Compagnie réclamée
Talkdesk® is a global cloud contact center leader for customer-obsessed companies. Our automation-first customer experience solutions optimize our customers’ most critical customer service processes. Our speed of innovation, vertical expertise, and global footprint reflect our commitment to ensuring that businesses can deliver better experiences across any industry and through any channel, resulting in higher customer satisfaction and accelerated business outcomes. Lire la suite
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EMPLOYÉ
PARTICIPANTS
136
TOTAL
NOTATIONS
3793

Good enough but we have a lot to improve.

Décrivez brièvement votre expérience globale dans votre entreprise.

Overall it's been good. However, there were a couple of situations from Talkdesk to other colleagues that made me feel that Talkdesk is not a people-oriented company and doesn't truly care about the employees.

Quelles sont les meilleures choses à propos de votre équipe?

we're always available to help each other.

Qu’est-ce qui vous plaît le plus dans l’équipe de direction?

sense of innovation and company growth

Qu’est-ce qui est le plus positif à propos de la culture et de l’environnement de votre entreprise?

sense of innovation; relaxed environment; flexibility...

Quelles sont les meilleures choses à propos de votre équipe?

Resilience, teamwork, sense of humor

Qu’est-ce qui vous rend le plus heureux au travail?

The people I work with.

Qu’est-ce qui vous rend le plus heureux au travail?

More than what I do or the company culture is with who I work with/my stakeholders.

De quoi l’équipe de direction a-t-elle besoin pour s’améliorer?

Transparency; care about people for real - do not just show-off; take care of each department in the same way;...

Qu’est-ce qui est le plus positif à propos de la culture et de l’environnement de votre entreprise?

innovation spirit; flexibility; informality ( I want to mean, even we have different roles with different levels of seniority, I feel I can speak with everyone naturally and with the same respect)

Pourquoi vous sentez-vous sous-évalué et qu’est-ce qui vous rassurerait par rapport à votre rémunération?

Workload vs time + benchmarking shows that the same job is better paid in other companies. Sometimes looks like we need to be doing a lot of side projects at the same time/work outside of working hours to be recognized even we are doing pretty well in the job we were hired for.

Pourquoi vous sentez-vous sous-évalué et qu’est-ce qui vous rassurerait par rapport à votre rémunération?

A lot of work to do in a short period of time; working out of business hours; etc. compared with the market we know that the load of work we have vs our compensation is not fair. At least we need benefits to take care of our mental health. Some fairness on this and more empathy would be good.

Other Employee Reviews for Talkdesk

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