Talkdesk Compagnie réclamée
Talkdesk® is a global cloud contact center leader for customer-obsessed companies. Our automation-first customer experience solutions optimize our customers’ most critical customer service processes. Our speed of innovation, vertical expertise, and global footprint reflect our commitment to ensuring that businesses can deliver better experiences across any industry and through any channel, resulting in higher customer satisfaction and accelerated business outcomes. Lire la suite
Talkdesk is wonderful, they've grown fast and have developed a great online presence. That being said, Talkdesk has fundamental internal issues operationally that make it hard to enjoy working here. Talkdesk preaches work life balance, yet is always pushing my team to their absolute brink.
Qu’est-ce qui vous rend le plus heureux au travail?
Probably only my coworkers. They make the day-to-day bearable.
De quoi l’équipe de direction a-t-elle besoin pour s’améliorer?
Respecting employees a bit better. It's hard to feel valued as an individual outside of my manager.
Qu’est-ce qui est le plus positif à propos de la culture et de l’environnement de votre entreprise?
Leadership is very good at only picking out the things they are doing well, and so it reinforces a positive attitude sometimes.
Quelles sont les meilleures choses à propos de votre équipe?
My coworkers are the only reason I've survived at Talkdesk this long. They are kind, considerate, and always willing to go the extra mile.
Pourquoi vous sentez-vous sous-évalué et qu’est-ce qui vous rassurerait par rapport à votre rémunération?
My role is constantly overworked. A lot of issues in other departments somehow always become our issue to resolve. We are expected to give 110%, 150% of the time and it sets unrealistic expectations and makes us look and feel like machines. 21/hr for a role so disrespected is laughable.
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