Verizon – My phone hasn't been working for over a month and no one will help me. When I called the first time they removed my protection plan and then told me I didn't have a protection plan. After pulling up past bills it proved I did and a different rep corrected it. I keep getting sent in circles.

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My phone hasn't been working for over a month and no one will help me. When I called the first time they removed my protection plan and then told me I didn't have a protection plan. After pulling up past bills it proved I did and a different rep corrected it. I keep getting sent in circles.

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