Verizon – The customer support side is very toxic. The metrics are hard if not impossible to meet. Every day you go in and have to go through security as if you work for the CIA. Leadership needs to change. | Comparably

Verizon – The customer support side is very toxic. The metrics are hard if not impossible to meet. Every day you go in and have to go through security as if you work for the CIA. Leadership needs to change.

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The customer support side is very toxic. The metrics are hard if not impossible to meet. Every day you go in and have to go through security as if you work for the CIA. Leadership needs to change.

Quelles sont les meilleures choses à propos de votre équipe?

There is a dynamic relationship among team members.

Quelle est la meilleure partie de votre programme de rémunération?

I like the medical and dental coverage included in my benefits.

Que faut-il changer pour améliorer la culture de l’entreprise?

Employees should come first. Opportunities should be given to everyone, not just a select few.

Qu’est-ce qui ne va pas et comment cela peut-il être amélioré?

They change the metrics so frequently and make it impossible to reach. The environment is so toxic.

De quoi l’équipe de direction a-t-elle besoin pour s’améliorer?

They need to start listening to their employees regardless if they are outsourced or in-house. They need to stop pretending as if they are God's gift to mandkind. They need to talk and listen to their employees.

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