Asurion società ha sostenuto
We’re a global technology solutions company. Every day, we enhance our customers’ lives by helping them protect, connect and enjoy their tech. leggi di più
Interactions with genuine issues that I'm able to help resolve.
Cosa ti piace di più del team di leadership?
Genuinely "having our back" as far as the relatively uncommon moments where customers are hostile/abusive.
Perché ti senti sottovalutato e che cosa ti farebbe sentire meglio con il tuo compenso?
Simply going off of the pay rate of similar jobs in the same position as I hold at Asurion, we're now at the lower end of pay rates for support staff.
Quali sono alcune delle cose migliori della tuo team?
We all genuinely care about each other, there's no mentality of "Come into work, work, and then leave" it's not uncommon for us to continue chatting well after our shifts have ended.
La cosa più positiva della cultura e l'ambiente presso la tua azienda?
Shift away from "The customer is always right" mentality, which while important, can be EXTREMELY detrimental to how support staff are perceived by customers calling in. To put it bluntly, when someone calls support because they did a function of their job wrong, it's necessary they're told politely
Other Employee Reviews for Asurion
×