Barracuda Networks – Support is understaffed and underappreciated. It is difficult to get to solutions to reoccurring issues with the support system | Comparably

Barracuda Networks – Support is understaffed and underappreciated. It is difficult to get to solutions to reoccurring issues with the support system

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Barracuda Networks società ha sostenuto
Barracuda Networks, Inc. is a company providing security, networking, and storage products based on network appliances and cloud services. The company's security products include products for protection against email, web surfing, web hackers, and instant messaging threats such as spam, spyware, trojans, and viruses. leggi di più
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996
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Complessiva
28079

Support is understaffed and underappreciated. It is difficult to get to solutions to reoccurring issues with the support system

Quali sono alcune delle cose migliori della tuo team?

Teamwork, and communication between our team members

Che cosa ti rende più felice sul posto di lavoro?

My manager, and my team

Che cosa deve fare il gruppo dirigente per migliorare?

Interdepartmental communication, Communication between offices

Perché ti senti sottovalutato e che cosa ti farebbe sentire meglio con il tuo compenso?

More PTO, and fair perks for all offices not just HQ

Perché ti senti sottovalutato e che cosa ti farebbe sentire meglio con il tuo compenso?

Hourly employees are not compensation equal to the effort that is expected.

Quali sono alcune delle cose migliori della tuo team?

Our team works very well together, we share common goals and enjoy working as a team.

Che cosa deve fare il gruppo dirigente per migliorare?

Treating hourly employees with the same respect that they treat the engineers with. Trust their trained and experienced staff as just that, trained and experienced.

Che cosa sta andando male e come può essere migliorato?

We are trusted to work from home in a hybrid setting but are not allowed to be fully remote as we were before. This hinders employees who deal with health issues, family and transportation situations. Flexibility for working from home would vastly improve not only staff engagement, but productivity

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