Genesys società ha sostenuto
Genesys® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud™ is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit www.genesys.com. leggi di più
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Overall, I started as a bright eyed, green entry level employee. Learned this was a great place to work. Then learned I enjoyed my work because of my co-workers and not the company. Then the distrust of the company is what banded me closer to my co-workers.
Cosa ti è piaciuto di più del processo del colloquio lavorativo?
The prompt response and communication
Che cosa ti rende più felice sul posto di lavoro?
Again, the people are why I work where I work.
Perché ti senti sottovalutato e che cosa ti farebbe sentire meglio con il tuo compenso?
While compensation and benefits are a complete package, they have great benefits, compensation is lower compared to everyone else. Then they promise to fix it, and don't.
Quali sono alcune delle cose migliori della tuo team?
I'm loyal to them. I grow with them, they are why I stayed working for Genesys. My co-workers are why I work where I work, not the company
Che cosa si deve cambiare affinché la cultura aziendale migliore?
Better and more direct communication, and actually stick too it. Far to many times promises were made and then broken. Lead to people losing trust in the company and management, creating a negative atmosphere.
Che cosa deve fare il gruppo dirigente per migliorare?
Being more direct on path forward of the company. We were told partnerships would be leveraged to grow the business and be more successful. That actually meant was half of the PureConnect product line employees were being let go in the Infosys partnership only to be replaced by new infosys employees
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