Macy's – Train younger staff to "connect" with people. In the real world, customers are NOT to be thought of as computer games where you're not talking to real people. I had a very bad experience with a new person. He actually said I was "pissing" him off. Train your staff the lost art of customer service. | Comparably

Macy's – Train younger staff to "connect" with people. In the real world, customers are NOT to be thought of as computer games where you're not talking to real people. I had a very bad experience with a new person. He actually said I was "pissing" him off. Train your staff the lost art of customer service.

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Train younger staff to "connect" with people. In the real world, customers are NOT to be thought of as computer games where you're not talking to real people. I had a very bad experience with a new person. He actually said I was "pissing" him off. Train your staff the lost art of customer service.

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