Talkdesk – Good enough but we have a lot to improve. | Comparably

Talkdesk – Good enough but we have a lot to improve.

Talkdesk società ha sostenuto
Talkdesk® is a global cloud contact center leader for customer-obsessed companies. Our automation-first customer experience solutions optimize our customers’ most critical customer service processes. Our speed of innovation, vertical expertise, and global footprint reflect our commitment to ensuring that businesses can deliver better experiences across any industry and through any channel, resulting in higher customer satisfaction and accelerated business outcomes. leggi di più
Questa società sta accettando feedback da dipendenti verificate
DIPENDENTE
PARTECIPANTI
136
Nominale
Complessiva
3793

Good enough but we have a lot to improve.

Descrivere brevemente la vostra esperienza complessiva presso la vostra azienda

Overall it's been good. However, there were a couple of situations from Talkdesk to other colleagues that made me feel that Talkdesk is not a people-oriented company and doesn't truly care about the employees.

Quali sono alcune delle cose migliori della tuo team?

we're always available to help each other.

Cosa ti piace di più del team di leadership?

sense of innovation and company growth

La cosa più positiva della cultura e l'ambiente presso la tua azienda?

sense of innovation; relaxed environment; flexibility...

Quali sono alcune delle cose migliori della tuo team?

Resilience, teamwork, sense of humor

Che cosa ti rende più felice sul posto di lavoro?

The people I work with.

Che cosa ti rende più felice sul posto di lavoro?

More than what I do or the company culture is with who I work with/my stakeholders.

Che cosa deve fare il gruppo dirigente per migliorare?

Transparency; care about people for real - do not just show-off; take care of each department in the same way;...

La cosa più positiva della cultura e l'ambiente presso la tua azienda?

innovation spirit; flexibility; informality ( I want to mean, even we have different roles with different levels of seniority, I feel I can speak with everyone naturally and with the same respect)

Perché ti senti sottovalutato e che cosa ti farebbe sentire meglio con il tuo compenso?

Workload vs time + benchmarking shows that the same job is better paid in other companies. Sometimes looks like we need to be doing a lot of side projects at the same time/work outside of working hours to be recognized even we are doing pretty well in the job we were hired for.

Perché ti senti sottovalutato e che cosa ti farebbe sentire meglio con il tuo compenso?

A lot of work to do in a short period of time; working out of business hours; etc. compared with the market we know that the load of work we have vs our compensation is not fair. At least we need benefits to take care of our mental health. Some fairness on this and more empathy would be good.

Other Employee Reviews for Talkdesk

Descrivere brevemente la vostra esperienza complessiva presso la vostra azienda
Descrivere brevemente la vostra esperienza complessiva presso la vostra azienda
Descrivere brevemente la vostra esperienza complessiva presso la vostra azienda
×
Rate your company