
My coworkers are great. They are under the same pressure and we help each other out.
The company does try sometimes to boost morale but they also put a lot of pressure on us
Leadership does not respect us. We were constantly working through this pandemic. Can we have a bonus for staying? Asurion is giving $1000 sign on bonus's... can we get a bonus? Help with our internet bills?
The company needs to stop thinking that we can do everything. I dont have time to complete my task but they expect to do every other departments jobs. I do not mind helping, but leadership is not worried about the 80 claims in my back only how the que looks.
Leadership is more worried about how many claims are in the queue. And not what is in our work basket. We only get 30 min to work our pending baskets. We receive back to back calls, and have 60+ pendings, then we have to do SC finds, and work that other departments dumped on us.