Talkdesk – Good enough but we have a lot to improve. | Comparably

Talkdesk – Good enough but we have a lot to improve.

Talkdesk Empresa reivindicada
Talkdesk® is a global cloud contact center leader for customer-obsessed companies. Our automation-first customer experience solutions optimize our customers’ most critical customer service processes. Our speed of innovation, vertical expertise, and global footprint reflect our commitment to ensuring that businesses can deliver better experiences across any industry and through any channel, resulting in higher customer satisfaction and accelerated business outcomes. consulte Mais informação
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FUNCIONÁRIO
PARTICIPANTES
136
TOTAL
CLASSIFICAÇÕES
3793

Good enough but we have a lot to improve.

Brevemente descreva a sua experiência na companhia.

Overall it's been good. However, there were a couple of situations from Talkdesk to other colleagues that made me feel that Talkdesk is not a people-oriented company and doesn't truly care about the employees.

Quais são algumas das melhores coisas da sua equipe?

we're always available to help each other.

O que você mais gosta nos lideres?

sense of innovation and company growth

Qual é a coisa mais positiva da cultura e do ambiente da sua empresa?

sense of innovation; relaxed environment; flexibility...

Quais são algumas das melhores coisas da sua equipe?

Resilience, teamwork, sense of humor

O que faz você mais feliz no trabalho?

The people I work with.

O que faz você mais feliz no trabalho?

More than what I do or the company culture is with who I work with/my stakeholders.

No que a equipe de líderes deveria melhor?

Transparency; care about people for real - do not just show-off; take care of each department in the same way;...

Qual é a coisa mais positiva da cultura e do ambiente da sua empresa?

innovation spirit; flexibility; informality ( I want to mean, even we have different roles with different levels of seniority, I feel I can speak with everyone naturally and with the same respect)

Por que você se sente desvalorizado e o que faria você se sentir melhor compensado?

Workload vs time + benchmarking shows that the same job is better paid in other companies. Sometimes looks like we need to be doing a lot of side projects at the same time/work outside of working hours to be recognized even we are doing pretty well in the job we were hired for.

Por que você se sente desvalorizado e o que faria você se sentir melhor compensado?

A lot of work to do in a short period of time; working out of business hours; etc. compared with the market we know that the load of work we have vs our compensation is not fair. At least we need benefits to take care of our mental health. Some fairness on this and more empathy would be good.

Other Employee Reviews for Talkdesk

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