UnitedHealth Group – Making customer service available in the US ON REQUEST. Outsourcing leaves a lot to be desired. Employees that actually understand the problem and want to help solve it. I have been on the phone for HOURS trying to sort out a problem that UHC caused. One call was THREE HOURS. WITH NO HELP!!!

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Making customer service available in the US ON REQUEST. Outsourcing leaves a lot to be desired. Employees that actually understand the problem and want to help solve it. I have been on the phone for HOURS trying to sort out a problem that UHC caused. One call was THREE HOURS. WITH NO HELP!!!

Brevemente descreva a sua experiência na companhia.

Terrible which is why I left and I’m glad o did

O que você gostou mais sobre a sua entrevista de emprego?

the process was virtual, mainly telephonic

Quais são algumas das melhores coisas da sua equipe?

Documentation

O que está ruim e como pode melhorar?

Stop shooting the messengers and avoiding management responsibilities

No que a equipe de líderes deveria melhor?

Seeing people as people and not as work machines. Team building, team culture, and honesty is lacking.

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