Simpro Software – Great, passionate people within the business and wider teams. Business is siloed. Partly out of touch with customers' needs and values. A lot of staff changes, full exec team changes. Lack of consistency and communication. Rapid movement and important things eg change management plans overlooked. | Comparably

Simpro Software – Great, passionate people within the business and wider teams. Business is siloed. Partly out of touch with customers' needs and values. A lot of staff changes, full exec team changes. Lack of consistency and communication. Rapid movement and important things eg change management plans overlooked.

Simpro Software Claimed Company
Simpro is field service management software for trade and field service businesses. It provides business leaders with a centralized operating platform to run efficiently and profitably. With over 20 years leading field service innovation, Simpro supports over 250,000 users worldwide, with offices in North America, Australia, New Zealand and the UK. Simpro’s best-in-class software solutions provide trade and field service business leaders with a powerful workforce and business management platform that drives growth. At the same time, field and office teams love Simpro for its ability to digitize workflows and eliminate double-handling from tasks like quoting, scheduling, invoicing and more. read more
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EMPLOYEE
PARTICIPANTS
233
TOTAL
RATINGS
6687

Great, passionate people within the business and wider teams. Business is siloed. Partly out of touch with customers' needs and values. A lot of staff changes, full exec team changes. Lack of consistency and communication. Rapid movement and important things eg change management plans overlooked.

Briefly describe your overall experience at your company

Overall a good company to work for. Some inexperienced managers who don't get a lot of support can be frustrating as they don't have the skillset or support to be effective leaders and the staff suffer for it. Many options to move teams but no clear career progression within the teams.

Briefly describe your overall experience at your company

There is still a long way to go to improve things eg breaking down siloes, but we have already come so far. It's a much more positive place than it was even a year ago. The new role and team has really made me love my work again. Toxic, low performing teams are really draining and not for me.

What are some of the best things about your team?

They are diverse and highly passionate people.

What is most positive about the culture and environment at your company?

They endeavour to be inclusive and caring.

What makes you most happy at work?

Achieving goals, brainstorming new ideas, helping others

What is most positive about the culture and environment at your company?

People genuinely care about each other

What is the best part about your compensation package?

The salary amount is good

What is the best part about your compensation package?

It is a fair salary

What makes you most happy at work?

Making a positive impact in the team, business or for a customer.

What are some of the best things about your team?

All passionate people with different skills who are happy to work together and share ideas

What do you like best about the leadership team?

They do as they say, have integrity and are open and honest as well as passionate.

What are some of the best things about your team?

Most are passionate people who want to do their jobs well and are easy to get along with.

What do you like best about the leadership team?

It's a new team but it's good there is more than one female, and they aren't just white, middle aged men

What do you like best about the leadership team?

The new leadership is a breath of fresh air. open to innovation and willing to change culture, process and goals for the better.

What's going wrong and how can it be improved?

Tap into the ideas of customers and staff to make decisions rather than pushing decisions down to staff that make very little logical sense.

What needs to change to make the company culture better?

Collaboration, communication, and valuing people as more than just numbers in the company. It would be great to see progression pathways, workshops, and external training budgets. Incentivize with things other than fair salary raises.

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