
What I like is about their consistency
Everything, from WFH setup to reliable leaders
always giving timely updates on performance
Everyone is helping each other out
They are all friendly to me
They are all respectful and approachable
Observing proper etiquette, being considerate on the agents, etc.
Salary increased, matching other competitors
WFH allowance, though there is still room to improve
When they removed the allowance
I'm most happy at work when I see my colleagues
The officers/leaders doesn't feel intimidating as they are interacting often with the agents.